Alejandro Garzon work email
- Valid
Alejandro Garzon personal email
As a very demanding customer I know how to treat customers and I have made of Customer Service my passion. During more than 15 years of experience in the field I have: * Offered technical assistance to dozens of clients in LATAM and USA.* Resolved hundreds of technical and logistic claims and complaints * Helped organizations to keep customer satisfaction and quality indexes above 80%I have the combination of technical skills (engineering training) and human skills (passion for customer satisfaction) that have allowed me to help customers to meet their needs and at the same time to help my company achieve its quality goals.I complement my profile with experience in * Supply Chain (Inventory Control and Transportation Logistics)* Product Development* Quality Assurance (ISO 9001)EXPERTISE: customer service, technical assistance, inventory control, six sigma, lean manufacturing, ISO 9001, product development, steel production, transportation logistics, quality assurance, SAP, ERP, WMS.
-
Product MetallurgistNucor CorporationMemphis, Tn, Us
-
Product MetallurgistNucor Steel Memphis, Inc. Oct 2022 - PresentMemphis, Tennessee, United States -
Logistics CoordinatorLr-Tek Apr 2021 - Jun 2022Montreal, Quebec, Canada* Coordinate containers delivery, goods reception and put away.* Receive and process customers orders (picking, preparation, shipping)* Manage the flow of merchandises in the warehouse (receiving, returns, shipping, repairs) -
Inventory SupervisorCcm Hockey Oct 2019 - Feb 2021Montréal, Québec, Canada* Managed goods inventory (reception, inspection, transfers, returns, adjustments, quarantine)* Ensured supply of necessary supplies for warehouse by doing purchases (Coupa) and managing supplies stocks.* Maintained communication with suppliers to follow up on quality issues and delivery times.* Led a warehouse team of 8 people to accomplish daily operations plan.* Replaced Shipping supervisor when required and manage related operations: labeling, palletizing, loading and shipping.Key achievements: * Successfully implemented a temporary night shift with 100% productivity in a team of 4 lift drivers and 4 warehouse clerks. * Managed two departments (Inventory and Shipping) during 3 months with productivity indicators above 90% in a team of 4 lift drivers and 12 warehouse clerks. -
Logistic CoordinatorRm Logistic Apr 2019 - Jul 2019Région De Montréal, CanadaAnalyze and respond to quote requests for transport services.Find suitable carriers to the required needs and negotiate delivery conditions and prices.Create work orders on the system and follow them up all the way until the delivery of goods.Obtaining required documents for transportation and customs clearance of goods.Offer assistance to shippers, carriers and consignees in case of problems during all the stages of the pick-up, transportation and delivery of goods. -
Internship As Logistic CoordinatorArrival Ground Transport (Gtr) Nov 2018 - Dec 2018Région De Montréal, Canada* Gather all the information needed to create customers' purchase orders (price, dimensions, weight, etc.)* Create customer orders in the system and follow those up until freight is delivered* Keep in contact with carriers and customers regarding ongoing orders.* Make daily reports on the status of orders -
Customer AdvisorShaw Direct Oct 2016 - Apr 2018Région De Montréal, Canada*Provided Customer Service to those customers who needed help with billing issues, technical problems, logistic issues, service changes or want to add more products to their accounts. * Analyse and explain bills to customers and make the adjustments when needed.* Resolve connectivity issues and technical problems related to picture and sound on customer's tvs and web site login issues. * Tracking of shipped items like receivers, remote controls, antennas, etc and provide information to customers* Meeting the performance indicators that were aligned with the company vision. -
Customer Services AgentAtelka Jul 2016 - Oct 2016Région De Montréal, CanadaProvide customer service to cell phone users: billing issues, technical problems, plan changes, selling products and services, -
Laboratory ChiefSidor Mar 2015 - May 2016Puerto Ordaz, VenezuelaManage two mechanical testing laboratories for steel products (bars, wire rods and seamless tubes). The laboratories were responsible for carrying out the mechanical tests and recording the results in the computer systems. I was responsible for global management of the laboratories, including budget, procurement, personnel management (24 workers), and quality management system as per ISO 9001. -
Customer Service And Product Development EnginnerSidor Oct 2005 - Feb 2015Bolívar Area, VenezuelaVisit customers to follow product performance, provide technical support and resolve technical and logistic claims.Provide after sales serviceNew steel products design and development as per ISO 9001:2000 standards.Support the various stages of production of new products, ensuring the respect of deadlines, costs and productivity and quality standardsAssure that finish products meet specs by performing laboratory tests.Perform quality assurance internal audits
-
Technical Assistance SpecialistTernium Oct 2003 - Oct 2005Région De Houston, Texas, États-UnisI provided technical assistance to customers who bought steel products. That included resolving technical claims, logistic claims and offering technical assistance. To do so, I had a program of visits to customers in the american market.
Alejandro Garzon Skills
Alejandro Garzon Education Details
-
Transportation Logistics Attestation -
Materials Engineering
Frequently Asked Questions about Alejandro Garzon
What company does Alejandro Garzon work for?
Alejandro Garzon works for Nucor Corporation
What is Alejandro Garzon's role at the current company?
Alejandro Garzon's current role is Product Metallurgist.
What is Alejandro Garzon's email address?
Alejandro Garzon's email address is ag****@****tek.com
What schools did Alejandro Garzon attend?
Alejandro Garzon attended Cégep André-Laurendeau, Universidad Simón Bolívar.
What skills is Alejandro Garzon known for?
Alejandro Garzon has skills like Service Client, Multitasking, Communication And Negociation.
Not the Alejandro Garzon you were looking for?
-
Alejandro Garzon
Life Enthusiast : Passionate Leader : Strategic Communicator - Bridging People And IdeasHalf Moon Bay, Ca1fdu.edu -
Alejandro Garzon
Incoming Discovery Ii Intern @ Deloitte | Accounting And Finance Student At Purdue UniversityWest Lafayette, In -
Alejandro Garzon
Peachtree Corners, Ga -
Alejandro Garzon
Boston, Ma2panoramaed.com, paypal.com1 +160363XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial