-Ensure data integrity of information being entered into the system. Provide thorough review of data entered and escalate discrepancies as appropriate. -Actively handle sensitive and confidential assignments from the firm’s attorneys and staff in a consistently fast paced environment.-Communicate effectively with requesting attorneys and staff to obtain accurate client information; answers questions related to client/matter intake procedures and proper use of the case management software-Works closely with firm’s Risk Management team to ensure swift completion of conflicts search and billing information review; coordinates with requesting attorneys and staff to create solutions for nonstandard conflicts searches.-Respond to calls, emails and workflow inquiries and requests from firm attorneys, paralegals, and legal secretaries regarding the new business intake process, escalating as appropriate.

-Draft 18+ types of legal documents, including correspondence, depositions, subpoenas, and disbursement sheets for attorneys -Conduct over 20 hours of investigative research of laws, regulations, and other relevant case material, weekly for 4+ attorneys -Organize key information for pending cases using Needles and Litify software, boosting efficiency by 57%-Monitor policy and regulation changes, and active case updates to maintain 100% compliance, communicating changes with other Paralegals and Attorneys on our team-Coordinate 10+ meetings with clients to receive closing information and funds-Work closely with accounting doing simple math to ensure all funds in client accounts are allocated properly

-Managed a full caseload comprised of 90-100 pre-litigation cases while advocating on the client's behalf-Drafted 20+ types of legal documents, including correspondence, demand packages, pretrial forms, and legal briefs-Communicated with clients, managed concerns and expectations, provided updates on the progression of cases/claims, and received 95% positive client reviews-Managed le organization, ensuring 99% timely communication and resolution of claims-Conducted over 15 hours of research weekly to locate various external records including medical and law enforcement.-Coordinate and schedule client appointments, meetings, and deadlines for 10+ attorneys at a time-Analyzed all reports, data, and correspondence, produced a summation of information for attorney review

-Screened 100+ potential clients by actively listening to obtain and verify information-Entered client information into Case Management System; set up 20+ new client case files daily-Determined eligibility by comparing client information to Firm requirements; advised potential clients on eligibility based on rm requirements and attorney guidance-Averaged 88 calls daily speaking with existing and potential clients, insurance companies, hospitals, and various other callers -Swiftly responded to 30+ queries daily-Demonstrated vital customer service and communication between potential and current clients

-Managed voter and candidate data in various databases -Accurately conducted research for several candidates in the state-Worked with cross-functional project teams on planning, execution and post research reporting and presentations for PAC and candidate programs.

-Assisted Associates with general law and real estate casework, performed legal research and handled sensitive documents- Served as a welcoming and inviting presence for the average of 20 clients that visited the office and made appointments daily- Review estate planning documents, correspondence from courts and witnesses, and contracts-Organized and maintain 300 files to maximize office space efficiency for associates-Drafted 10+ various types of letters to communicate case status with clients and officials- Answer phones, directing callers to each associate per their availability

-Analyzed the foundations’ current marketing initiatives and assisted in the development of a new online marketing strategy increasing followers by 10% and brand awareness globally -Conducted fieldwork with a research team in 4 targetted communities to develop educational and promotional material to support the company's Memorial Center -Engaged with community members, in a former refugee camp, to assess community needs, and formed a plan of action with solutions

-Assisted in the database creation of 5 survey instruments for review by federal judges across the Southeastern region -Interpreted, evaluated, and transcribed over 24 hours of interview recordings for the research project-Presented research findings to tenured professors and faculty in the Political Science Department-Performed 200 hours of data collection and data entry into Qualtrics and other data capture systems-Responded to queries in a timely manner