Operations Manager
• Processing all over the counter transactions, including all money loading/bill paying services, returns, post-voids, price modifications, etc• Verifying the authenticity of all dollar bills• Processing & fulfilling all photo orders, ensuring proper maintenance is performed on all photo equipment, responsible for all materials & supplies in photo dept• Ensuring all online pickup orders are completed & are handed off correctly• Completing all price changes, cycle counts, quick picks, & date code checks of all system generated items• Replacing all expired promo labels biweekly, & all expired OTC healthcare eligible item labels once every year• Checking in all vendors & UPS customer dropoffs through the RF unit• Processing all final dispositioned items through the RF unit, as either damages, returns-for-credits, product withdrawals, donations, or trash• Performing a count for all the register’s tills & including all checks/expected cash overages as part of a nightly deposit• Running a final DCR at the end of the business day, & printing/reviewing the cashier analysis report for any red flags/discrepancies • Staging the stockroom area to receive the weekly truck delivery from the distribution center, & working all product to the correct location on the sales floor• Working all overstock product from stockroom to its correct location, according to the CFR program, which rotates between 4 different product sections, & ensuring a monthly balance on hand accuracy scan is performed for the current month’s section• Participating in weekly conference calls• Ensuring the sanitation & presentation of all areas of the sales floor & bathrooms, including the straightening/facing of all aisles & shelves• Updating all existing planograms to the up to date versions to reflect current trends• Setting up any displays or floor stands, & decorating the sales floor for any seasonal events• Completing all weekly armed transport cash pick-ups & change order requests
