Alec Failor Email & Phone Number

Building a relationship with Veterinary hospitals assisting in driving growth and efficiency with in-clinic inventory, technology, and specialty products.

Carlisle, Pennsylvania, United States

At Covetrus, my role as Corporate Customer Success Manager revolves around fostering veterinary practices' growth, honing in on revenue expansion through dynamic online pharmacy solutions. My expertise in staff training and problem-solving has enabled us to streamline workflows and enhance client relations, ensuring consistent progress in key performance.

As a co-creator and co-host of the Vet Med After Hours podcast, I helped build a podcast with my shared insights conducting interviews with the most prominent minds in veterinary medicine.

Carlisle, Pennsylvania, United States

Specializing in the customer experience, I handled managing employees and the client experience. From hiring and training employees to fit the culture to answering phone calls and scheduling appointments. I made sure the culture was one of positivity, efficiency, and growth.I helped create and maintain protocols for all areas of the hospital as well.I also.

Mechanicsburg, Pennsylvania, United States

Lead exam room assistants, technicians and receptionists through appointments and daily tasks. I also helped in surgery and managed inventory for the practice.

Springfield, Pennsylvania, United States

This position required me to take clients call, schedule appointments, and cash handling. Along with working normal office hours I also assisted overnight emergencies as a technician. I also had the experience of being able to work on the website and Facebook page of the hospital.