Alec Hepburn

Alec Hepburn Email and Phone Number

Assembly/Test Fire Technician | Outdoor Enthusiast | Bookworm | Tech-Savvy @ DC Machine
Alec Hepburn's Location
Mount Pleasant, South Carolina, United States, United States
Alec Hepburn's Contact Details

Alec Hepburn work email

Alec Hepburn personal email

n/a
About Alec Hepburn

Enthusiastic firearms aficionado with a strong desire to expand my skill set in gunsmithing and manufacturing. Committed to building robust network connections and driven to make a positive impact in my community through my passion for firearms. Eager to pursue opportunities that foster growth and excellence in the industry.

Alec Hepburn's Current Company Details
DC Machine

Dc Machine

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Assembly/Test Fire Technician | Outdoor Enthusiast | Bookworm | Tech-Savvy
Alec Hepburn Work Experience Details
  • Dc Machine
    Assembly/Test Fire Technician
    Dc Machine Feb 2024 - Present
  • Stasmayer, Inc.
    I.T. Consultant - Dispatcher
    Stasmayer, Inc. Jul 2023 - Jan 2024
    North Charleston, South Carolina, United States
    As a Dispatcher, I played a crucial role in efficiently managing incoming service desk tickets, both via phone and email. My responsibilities included: Providing prompt and effective triage to incoming service desk tickets, ensuring a rapid response to client needs, skillfully prioritizing tickets based on their severity and client priority, guaranteeing that high-impact issues received immediate attention leveraging ConnectWise to streamline the triage process, enhancing efficiency and issue resolution, swiftly addressing and resolving tickets when issues could be quickly resolved, leading to increased client satisfaction, managing and organizing the ticket queue to ensure that emergencies were promptly addressed, maintaining a smooth workflow, generating end-of-week reports on tickets and trending issues, allowing the team to proactively address recurring problems and improve service quality.
  • Teksystems
    I.T. Repair Technician
    Teksystems Jan 2023 - Jul 2023
    North Charleston, South Carolina, United States
    In my previous role as an IT Repair Technician, I excel in diagnosing and resolving both hardware and software issues for Dell devices. I conduct thorough diagnostics, accurately identifying problems and providing efficient solutions. Additionally, I reimagine operating systems, ensuring that Dell devices are up-to-date and functioning optimally. I prioritize device longevity by performing routine maintenance, clearing debris, and implementing preventive measures to minimize future issues. Using record-keeping tools, I manage parts orders, track devices awaiting repair, and coordinate their return to clients. With a clean and organized workspace, I ensure that all tools and equipment are readily accessible for repairs.
  • Teksystems
    Service Desk Analyst
    Teksystems Jul 2022 - Jan 2023
    North Charleston, South Carolina, United States
    As a Service Desk Analyst, I excelled in troubleshooting and resolving IT-related issues for a large user base. With comprehensive knowledge of computer systems and applications, I efficiently resolved software, hardware, and connectivity problems. Delivering exceptional customer service, I consistently met call handling goals while handling a significant volume of calls. Administering accounts and ensuring secure user access, I executed password resets and maintained strict security protocols. With a diverse range of technical troubleshooting skills, I swiftly resolved issues with various devices and peripherals.
  • Publix Super Markets
    Customer Service Staff
    Publix Super Markets Jun 2018 - Jul 2022
    Mount Pleasant, South Carolina, United States
    I returned to Publix in June and have worked my way up to the Customer Service Staff position. I had responsibilities such as supervising service clerks and cashiers, performing money services, performing refunds and exchanges, performing duties within the cash office, and I have also had plenty of experience with cleaning tasks as well.
  • Publix Super Markets
    Front Service Clerk
    Publix Super Markets Feb 2017 - Dec 2017
    Mount Pleasant, South Carolina, United States
    I have worked on weekends as a bagger/service clerk. I have carried out responsibilities such as cleaning chores, transaction-based assistance, and providing carryout services.

Alec Hepburn Education Details

Frequently Asked Questions about Alec Hepburn

What company does Alec Hepburn work for?

Alec Hepburn works for Dc Machine

What is Alec Hepburn's role at the current company?

Alec Hepburn's current role is Assembly/Test Fire Technician | Outdoor Enthusiast | Bookworm | Tech-Savvy.

What is Alec Hepburn's email address?

Alec Hepburn's email address is ah****@****ems.com

What schools did Alec Hepburn attend?

Alec Hepburn attended Trident Technical College.

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