• Led an individual project evaluating the effectiveness of a Dell Financial Services (DFS) leasing tool; conducted an in-depth analysis and recommended AI-driven enhancements to optimize processes and improve user experience.• Collaborated on a cross-functional group project to assess the DFS sales compensation structure; performed data analysis and proposed recommendations to better align incentives with company objectives.• Presented key insights and strategic recommendations to senior management, including the DFS CEO.

• Delivered food and other items in a timely manner while simultaneously enrolled in summer school• Minimized inconveniences due to unexpected delays by thoroughly communicating with customers• Maintained an overall driver rating of 4.8+ with excellent on-time, completion, and acceptance rates

• Serving food and beverages while maintaining the highest quality service to 100+ customers daily• Responsible for accurately collecting, processing, and balancing point of sale system for transactions• Displayed strong interpersonal and customer service skills, receiving consistent positive feedback