Alec Mitchell Email & Phone Number

Kalamazoo, Michigan Area

Frequent onsite travel and remote work with the State of New Mexico (Santa Fe) to implement a modular approach to a Medicaid Management Information System Replacement (MMISR) Project.

Lansing, Michigan Area

- Conduct live sessions with business owners to identify process strengths and weaknesses- Identify opportunities for increased process efficiency- Business and system requirements elicitation

Lansing, Michigan Area

- Created current state and future state business process maps using Microsoft Visio- Analyzed business processes via documentation review and live client sessions- Fine-tuned business and system requirements

Grand Rapids, Michigan

- Assist PM with complete and accurate population of implementation documentation- Ensure client data is up-to-date and imported into the TEM system- Day-to-day maintenance of a client TEM instance - invoice management and account optimization- Communicate effectively with client and third party vendor daily

Madison, Wisconsin Area

- Exemplified dedication to the customer through ongoing follow ups, progress reports, and onsite travel- Communicated with customers to ensure project tasks remain on task- Utilized documentation and tools to track progress, maintain standards, and deliver clear expectations- Guided hospital technical analysts through the clinical implementation of a fully integrated EMR- Completed training classes, projects, and exams in order to earn Epic certifications

Lansing, Michigan Area

- Interfaced on client site to coordinate activities and resources of assigned projects- Supported project managers in scribing meetings, scheduling, and maintaining action items using Google Sites, SharePoint, and SmartSheets- Assisted in the development, review, and execution of presentations- Developed As-Is business process workflows based on existing documentation and communication with Subject Matter Experts (SMEs)- Worked with facilitators and vendors to identify risks and issues in order to create recommendations to be incorporated into future system requirements- Provided quality control of deliverable documentation to ensure project documents are complete, accurate, and meet the expectations of the client- Earned the Medicaid Learning Center Certification

Charlotte, Michigan

- Utilized AmeriCorps training and past experiences to deliver knowledge of life skills surrounding financial literacy and management- Advised Peckham employees in financial literacy, adult education, and world of work experience- Led financial literacy classes and held one-on-one employee meetings- Reported clientele data and updated progress reports to corresponding case manager- Reliable leader, coach, mentor, and teacher to over 30 employees

Michigan State University

- Worked amongst a team of faculty and student researchers to further K – 5 mathematics curriculum research by studying elementary textbooks and statistical data across the United States.- Mapped U.S. Common Core Mathematics Curriculum Standards to K-5 math textbooks- Made judgment calls to compare and differentiate standards and terminology in data- Organized and stored data through use of Excel- Handled receptionist scenarios; communication, answer telephones, complete various office tasks- Organized and created an inventory system for entirety of the departments research textbook collection

Michigan State University

Managed camp oriented tasks for multiple groups of children which relied heavily on scheduling, time management, assisting with homework activities, patience, and organization.• Organized and led grades 7-9 camp activities • Acted as a role model/mentor to 70 children• Took part in preparing and managing logistics for the exit orientation involving over 200 people

Michigan State University

• Studied previously recorded videos of pre-school activities in order to code children’s classroom behavior

Plainwell, Michigan

Served as an assistant to the lead manufacturers and business owners to complete all assigned tasks within varying sections of the company. • Crafted and manipulated molds of artificial body parts and assembled display units• Assisted in the order and distribution process of inventory