Alec Raphael Email & Phone Number

- Department head responsible for all functions of the detail shop.- Lead, grow, and develop a management team dedicated to profitablity, quality, and customer satisfaction.- Track projected revenue on a daily basis to provide metrics to management that help shape decisions to maximize profit.- Hire employees for all job-duties on location.

Syracuse, New York Area

• Set daily revenue records by effectively managing over 120 employees at a high-volume detail shop.• Optimized labor usage and employee placement to maximize profit.• Coached lower-level managers to perform detailed service processes and ensured they consistently met high quality standards.• Worked directly with customers to defuse any disagreements and found solutions that were best for both the customer and company.

Syracuse, New York Area

• Tracked and trended inventory quantities for reports shared across all Delta Sonic locations.• Communicated with the company warehouses to ensure supplies arrived when needed. • Created schedules and managed time-off requests for all employees.• Trained technicians on basic to specialized job duties and imparted proper product knowledge.

Syracuse, Ny

• Work individually with a client to establish realistic goals specific to their needs.• Create a program and effectively communicate the plan to the client prior to its implementation.• Coach throughout the training process while deviating from the original plan when new variables and unexpected impasses arise.• Record all workouts to ensure progress and base new goals off of past accomplishments.• Provide client with graphs and data from their training cycles to tangibly display their achievements.

Baldwinsville, Ny

• Same as duties listed above

• Coach EFT’s 2013 NFL combine class consisting of college athletes preparing for both the NFL combine and their respective pro-days.• Led warm-ups for and coached college, high school, and middle school athletes.• Assisted in coaching professional athletes mostly consisting of NFL athletes.• Created and led workouts at the WMS Corporation’s gym for their employees.

ACSM EXERCISE IS MEDICINE• Administered an exercise protocol (high intensity interval training or HIIT) to individual.• Reviewed the outcome of the exercise protocol particular to the individual trained and determined its efficiency and effectiveness in improvement of health via weight and physiological diagnostics.• Obtained both clinical and research experience.