Alec Wright Email & Phone Number

Bristol, England, Gb

Bristol, England, Gb

Managing the business relationships and contracts with the data centre providers and with the member tenants subscribed to the framework.

Chippenham, Wiltshire, Gb

Project managing top-level accounts, optimising revenue streams and ensuring client satisfaction. Managing full range of Response Handling campaigns for portfolio of blue-chip not-for-profit clients, covering Remittance Processing, Telemarketing, Digital, Database Management and Fulfilment.Overseeing team of Account Managers and Admin Support, acting as both mentor and point of escalation. Responsible for identifying and meeting the training and development needs of team members.Demonstrating strategic awareness and responsible for identifying and realising business development opportunities.

Direct responsibility for managing key inbound accounts, ensuring projects realised efficiently and cost-effectively.Responsible for managing team of Account Managers and Account Executives, each with own accounts. Conducting appraisals, developing individuals, providing support and nurturing potential. Timely and accurate invoicing and financial revenue forecasting.

Successfully managed three teams totalling 42 personnel across range of response handling, datacapture and client reporting services.Provided job costings for all new campaigns, ensuring departmental contributions met company revenue targets.Conducted appraisals, performance reviews and disciplinaries in accordance with company policy. Developed and ran departmental recognition and incentive scheme, rewarding employees for consistent and quality monitored performance.

Philosophy And Economics

Education record