Alec Chacin Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

• Overseeing all facets of operations for Charlotte assets.
• Implementing leasing and marketing strategies to maximize occupancy and lease-up property.
• Overseeing collection programs to reduce delinquency.
• Overseeing compliance and auditing all resident files
• Working with managing principals and investors on final occupancy reporting
• Working with Director or Maintenance to rectify deferred maintenance and establish preventative maintenance.

Charlotte, North Carolina, United States

• Quickly promoted from Community Manager for one property to Senior Community Manager for two properties, based on performance and delinquency from $80K to near $0
• Created reports for upper management to track payments, pipeline, occupancy, and unit availability
• Engaged both Spanish- and English-speaking tenants and staff to quickly resolve maintenance or other community issues
• Overseeing all facets of operations, maintenance, employee relations, compliance, and financial of two communities: Arborgate (152 units) and River Crossing (132 units) Total of 284 units.
• Establishing significant rent growth and increase NOI over both assets.
• Reducing delinquency to under %1 by monthly collections procedures.

Accountable for all operations of the property, effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. Maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product.

Charlotte, North Carolina, United States

• Same property got promoted with new management
• Perform all tasks related to renting apartment homes, qualifying prospects.
• Process rental applications, obtain required documents, schedule move-ins and prepare alllease file documents.
• Maintain lease files per policy and procedure.
• Processes resident move-outs by reviewing lease terms and notice requirements, applyingappropriate deposit and lease cancellation fees.
• Evicting residents, and representing the property as required in court hearings and evictionproceedings.

• Accept and process high volume of financial transactions (e.g., rent, late fees, vendor fees, etc.) using Yardi
• Create new and renewal leases using Blue Moon Software
• Perform background checks (credit rating, rental history, employment verification, renter’s insurance, etc.)
• Send notices for late rent, eviction, returned payment, and property communication
• Create reports for management to track payments, pipeline, occupancy, unit availability, and other
• Engage both Spanish- and English-speaking tenants and staff to quickly resolve maintenance or other community issues

Charlotte, North Carolina, United States

• Worked with Spanish- and English-speaking customers who were housing insecure, in order to quickly find temporary housing based on location and researching available local and federal government housing options.
• Managed high volume inbound/outbound calls via web-based system while also providing email responses or escalating to management as necessary.
• Responsible for listing available regional properties on the company website after researching to validate listing detail accuracy.
• Reported housing scams to the proper local/federal authorities and ensured swift listing removal.

Charlotte, North Carolina, United States

• Managed daily operations for a team of 10+ employees at Charlotte-based rental properties.
• Produced schedules, created training and took disciplinary action in accordance with company policies and procedures to maximize accountability and efficiency.
• Tracked and maintained monthly budgets and financial statements to maximize profitability and minimize loss.
• In charge of team contracts, purchase orders, and requisitions, maintained guest scheduling requests, and ensured quality control.
• Coordinated property cleaning schedule in order to quickly flip the unit for the next customer, while also ensuring quality and high sanitation standards.

Charlotte, North Carolina, United States

• Managed and supervised 300+ employees across 17 hotel brands.
• Prepared monthly commission and payroll reports as well as maintained weekly sales reports.
• Managed payroll and check distribution for all 17 client accounts.
• Escalated any employee/client issues to the management team for timely resolution.

Charlotte, North Carolina, United States

• Supervised and managed a team of 25+ housekeeping and maintenance employees to clean 250+ rooms.
• Created schedules, shift reports, and other documentation per management request.
• Adjusting staffing levels, based on local events and seasonal demands.
• Developed training programs to ensure maximum employee performance and hotel profitability.
• Submitted maintenance requests and work orders and tracked all open issues to closure.