* Oversaw all aspects of the staffing lifecycle—recruiting, interviewing, placement, and performance management—supporting high-profile clients with a strategic approach to talent acquisition.* Planned and led the implementation of tailored talent acquisition programs and solutions to meet specific client needs.* Collaborated closely with clients to understand their requirements, coordinating the shortlisting and screening process, including conducting preliminary interviews.* Minimized candidate backouts by engaging in thorough discussions regarding their interview pipelines and potential offers, ensuring alignment and commitment.* Acted as an employee advocate and employee relations partner, fostering a positive workplace culture.* Developed and drove the achievement of SLAs, KPIs, and financial targets to ensure operational excellence.* Demonstrated strong leadership by motivating associates to enhance productivity and meet targets, ensuring timely delivery of top-tier consultants to clients.* Maintained strong relationships with technical personnel through consistent communication, transparency, and loyalty.* Served as the primary point of contact for career coaching, resume enhancements, pay rate negotiations, and benefits inquiries.* Managed candidate skill marketing and redeployment programs, optimizing resource allocation.* Maintained accurate reporting and compliance to ensure alignment with industry standards and best practices.

* Developed and implemented recruitment strategies to attract top talent across various domains in alignment with client needs.* Led and mentored recruitment teams, ensuring they met hiring goals and maintained high-quality standards in candidate sourcing and selection.* Engaged with clients to understand their staffing requirements, ensuring alignment with organizational goals.* Identified and pursued new business opportunities, building relationships with prospective clients to expand the company’s client base.* Maintained and strengthened relationships with existing clients to ensure satisfaction and foster repeat business.* Collaborated with the sales team to develop strategies that promoted the company’s staffing services and differentiated it from competitors.* Conducted market research to identify trends and opportunities for growth, adjusting sales strategies accordingly.* Oversaw day-to-day operations, ensuring that staffing processes were efficient, effective, and compliant with industry standards.* Managed departmental budgets and resources, ensuring optimal allocation and utilization for maximum productivity.* Established and monitored key performance indicators (KPIs) to assess the effectiveness of staffing operations and drive continuous improvement.* Developed and enforced operational policies and procedures to enhance the overall performance and integrity of the staffing process.* Ensured successful delivery of staffing solutions, overseeing the entire recruitment lifecycle from client onboarding to candidate placement.* Implemented quality control measures to ensure that all placements met client expectations and organizational standards.* Generated and analyzed reports on recruitment and delivery performance, providing insights to inform strategic decision-making.* Established a feedback mechanism to gather client input on staffing services, using insights to improve delivery and client satisfaction.

* Solely responsible for managing recruitment for Wipro as an implementation partner, handling both full-time and contract positions.* Lead and manage a team of 30 recruiters, fostering a high-performance culture.* Participate in daily client calls involving hiring managers to align on requirements and expectations.* Assign recruitment requirements to team members, ensuring quality submissions and providing constructive feedback to enhance sourcing effectiveness.* Present qualified candidates to clients, driving the delivery process to successful closure.* Build and maintain strong relationships with internal and external stakeholders through consistent communication via phone, email, and written correspondence.* Balance dual roles of delivery and account management, ensuring client satisfaction and timely fulfillment of recruitment needs.* Implement best practices in recruitment delivery management to streamline processes and improve efficiency.* Monitor and analyze recruitment metrics to continuously improve performance and meet client expectations.

* Supervise the recruiting team and report on its performance.* Keep track of recruiting metrics and responsible for managing one of the highest revenue generating account/client division.* Leading & Managing a team of 12 Recruiters.* Planning, directing and controlling all phases of Client in order to increase market shares/profits and encourage growth.* Responsible for assigning Requirements to Recruiters, checking quality of submissions, submitting them to client and giving feedback to team members to improve quality sourcing.* Presenting qualified candidates to clients and driving the delivery process to closure.* Building and maintaining relationships with internal and external customers on a continues basis through a high volume of phone calls, e-mails, and written correspondence.* Dual role of Delivery plus Account Management, specifically with Implementation partners.

* Collaborate with Sales and Recruiting teams during pre-sales activities to ensure alignment with client needs.* Mentor and guide recruiters to enhance their resume screening quality, candidate profile matching, and technical skill development.* Oversee the recruiting team’s performance, providing regular reports and actionable insights.* Monitor and analyze key recruiting metrics, such as time-to-hire and cost-per-hire, to identify areas for improvement.* Innovate sourcing strategies by implementing advanced methods, including social recruiting and Boolean searches.* Represent the company at job fairs, campus recruitment events, and career expos to attract top talent.* Manage relationships with multiple systems integrator (SI) clients, ensuring their staffing needs are met effectively.* Cultivate and expand the company’s professional network by building relationships with HR professionals, educational institutions, and industry partners.

* Supervised the team of 10+ recruiters on daily basis. Managed complete delivery process of the team.* Managed all the requirements, submittals, interviews and placements for all the assigned accounts.* Managed the day-to-day activities and trained the IT recruiters; collaborated with account managers and directors to assess the current critical needs, provided intelligence and research regarding competitors, provided recruiters with high quality, and pre-qualified IT candidates. * Responsible for planning and creating new strategies for ensuring the 100% coverage of all the requirements open with assigned clients. * Involved in the selection/ hiring process of new employees.* Created the report on daily and weekly basis and sharing them with the higher management for performance analyses etc. Tracking and forecasting the needs, priorities related to submittals, follow ups, placements within the team and finally sending a brief report to account manager. * Training and Mentoring of the new recruiters. * Involved in counseling and keeping the team fit and fine to meet targets.

* Managing the complete recruitment cycle from the strategizing stage till the operational level* Sourcing resumes and ensuring that budget is kept within bounds by selecting the right mix of sources like Employee Referrals, job portals, advertisements and company website job postings. * Arranging technical screening for candidates including, phone interviews and /or in person interviews and setting up appropriate times. * Screening CVs and identifying the candidates matching the requirements, Preparation of Weekly, Monthly & MIS report relating to Interviews.* Responsible for collecting internal requirements & external sourcing, streamlined quality process and timeliness of candidates selected and hired.* Better match between position specifications/descriptions and candidates, Preparing candidates and client on the interview process to assure the partnership is a viable match. * Maintaining the HR relationship with the candidates from their hiring till separation & Managing day-to-day HR activities, employees joining.* Salary negotiation, Preparing offer letters & appointment letters.

* Headed a team of 8 recruiters.* Successfully managed the full recruitment life cycle independently including resource gathering, sourcing, initial screening, short-listing, pre and post interview follow-ups, preparing offers, negotiations and closures.* Mentored freshers with my expertise and knowledge in a proficient way so that they can perform on highly stressed fast paced environment.* Was part of client calls and daily meetings on deciding the different recruitment strategies and approaches.

* Successfully involved in End-to-End Recruitment life Cycle process including Head hunting, Requirement analysis, Client Interaction, Salary Negotiation, client interview arrangement, paper work, closure.* Having hands on experience working on all sorts of Employment types: Direct Hire, Fulltime, W2-contract, Corporation to Corporation (C2C), Contract to Hire, Right to Hire and 1099 for our direct clients.* Good working knowledge on H1 B, TN Holder, EAD (Employment Authorization Document), GC(Green Card) holder, US Citizen, etc.* Sourced candidates using creative, non-fee means including cold-calling, External (Monster, Hot Jobs, Career Mosaic, Headhunter, Dice), networking.* Proficient in using standard corporate productivity tools (Microsoft Word, Excel, Office, etc.) Focus on Quality (not Quantity) service approach where presenting the top 2-3 candidates per position resulting in a high rate of interview requests and placements and building a TAT(Turn Around Time) of 1:3.* Ability to work effectively in high-pressure environments; assuring responsibility and strive for collective growth and development, always keeping the Organization's goal as a Major Priority.

* Recruited candidates within US with expertise in IT and Healthcare.* Successfully managed the full recruitment life cycle independently including resource gathering, sourcing, initial screening, short-listing, pre and post interview follow-ups, preparing offers, negotiations and closures.* Mentored 2 freshers with my expertise and knowledge in a proficient way so that they can perform on highly stressed fast paced environment.* Sourced potential candidates through job portals, networking sites, employee referrals and head hunting.* Screened, cold-called and qualified candidates utilizing position specific matrix, prepared and formatted resumes for presentation to clients, submitted top candidates through client online submittal process, prepped candidates for client interviews and negotiated offers.

Worked as a customer service executive to US clients in the Citibank Process, dealing mainly with credit cards. Solving customer querries and customer satisfaction was the main goal.

* Recruiting volunteers for different positions within the organisation.* Conducting interviews.* Preparing induction packs for new volunteers and preparing the company policies.* Respond to queries and requests from the directors.* Ensuring that effective records are kept on volunteer's personnel files and other HR documentation.