Alec Coleman Email & Phone Number

Dallas, Texas, US

• Proactively source active/passive candidates by networking, cold calling, cold emails, boolean searches, referrals, and job boards for small to Enterprise-sized SaaS companies.
• Proficiency in utilizing various sourcing channels, such as job boards, social media, professional networks (e.g., LinkedIn), and Boolean search techniques to identify and attract potential candidates.
• Maintained a consistent amount of contact with new and existing candidates through routine follow-up and status updates to ensure timely and successful placement of candidates and to ensure client satisfaction.
• Partnered with departmental and corporate-level teammates to ensure the completion of necessary documentation relating to placements.
• Ability to negotiate job offers, compensation packages, and other terms with candidates while considering both company guidelines and candidate expectations.
• Staying informed about industry salary trends, market demands, and competitor hiring practices to ensure competitive and appealing job offers.

Seattle, WA, US

• Lead a team of 10+ staff with sales of $1.5M+ per fiscal year and develop strategies to ensure accountability, growth, high customer service, and profitability; handle back of house organization/ decrease excess labor.
• Contribute to Starbucks success by assisting the store manager in executing store operations during scheduled shifts by maintaining positive environments and ensuring a smooth drive thru keeping times with in 40 second.
• Develop positive relationships with the team by understanding and addressing individual's motivations, needs, and concerns; developed and trained 10+ baristas, helped 5+ partners grow into promotions and continued to.
• Recognize and reinforce individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognitionIncreased.
• Assist store manager with screening, interviewing and onboarding utilizing ATS (Taleo/Indeed) to source top candidates

Seattle, WA, US

• Maintained a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift's team
• Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
• Enjoyed delivering legendary customer service to all customers by acting with a "customer comes first" attitude and making that connection with the customer
• Anticipated the needs of my customers and was sure to respond to them
• Maintained a clean and organized workspace by following health, safety, and sanitation guidelines for all products
• Provided quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.

Palmdale, US

• Assisted in face-to-face, traditional marketing, and online strategies to connect buyers and sellers, connected 15+ buyers to sellers bringing in 15% higher traffic and sales
• Gathered client information concerning their desired features in a home, financial ability, home types and neighborhoods of interest, prepared representation contracts, purchase agreements, and closing statements
• Smoothened property transactions which increased customer satisfaction by 30% for our team

Beverly Hills, CA, US

• Assisted with $15.5M+ in sales by utilizing a CRM (Salesforce), preparing real estate forms and documents, scheduling meetings and distributing marketing materials
• Coordinated showings, assisted with open houses and closing processes to ensure a smooth and stress free transaction for the client
• Increased client satisfaction 15% by answering and making follow-up calls and obtaining feedback

London, England, GB

• Sold food, beverages and other merchandise by using price scanners and maintained an inventory of cash flow and processed all payments and credit card sales through terminal
• Maintained a customer friendly environment inside and outside the store
• Handling and monitoring inventory was also an important task of my job
• Prepared and submitted daily sales and inventory reports to the General Manager
• Ensured customers purchasing alcohol and tobacco were of legal age and verified all credit card transactions
• Supervised refilling of fuel pumps and made sure that refueling reports were accurate

Certificate, Computer Software Engineering

Entrepreneurial And Small Business Operations