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@usertesting.com
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Alec Davis is listed as Business Systems Director | SaaS Ecosystem Architect | Salesforce | Salesforce CPQ | Gainsight | 6Sense | Marketo | Outreach at Domino Data Lab, based in San Francisco, California, United States. AeroLeads shows a work email signal at usertesting.com, phone signal with area code 800, and a matched LinkedIn profile for Alec Davis.
Alec Davis previously worked as Senior Director Business Systems at Domino Data Lab and Senior Director of GTM Systems at Domino Data Lab.
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OverviewEnterprise Systems Ecologist with experience managing Business Application Ecosystems and Application management. Technical roles include Enterprise Infrastructure Architecture Director, Business System Director, Quality Assurance Director, Business System Analyst and System Administrator. Strong in-depth business knowledge with experience in roles such as , Sales Operations, Customer Success Operations, Account Executive and Customer Success Manager. Having both technology and business experience provides the unique ability to bridge the gap between those two worlds. Correctly aligning technology with business to meet today and tomorrow's requirements for a healthy and scalable environment. User empathy, to drive design to ensure the applications are meeting their requirements and are supporting them in their work. 15+ years of vendor management with the ability to negotiations fair and cost effective contracts. StrategyApplication Management strategy is to manage at the Ecosystem level as well as at the application level. The architecture of one application directly affects other systems, whether they are integrated or just shared with similar data points. Considering all possible adverse or positive effects on the entire ecosystem before making changes to an application or adding new software. It’s equally important to ensure you don’t have excess applications or features as they can cause issues over time. Finally, because these systems can be expensive, it is important to negotiate fair agreements and minimize expenditures.ManagementBuild a team with the right people with the expertise and competencies to support the ecosystem and business. Train team members to remove any skills gaps instead of managing out strategies. Supporting the team to ensure they have what they need to be successful. Remove blockers that prevent progress. Mentoring and supporting the team to enable them to move forward in their career.Technology CompetenciesSalesforce Sr Admin • Salesforce CPQ (Steelbrick) Admin • Gainsight • NetSuite • Zuora • FinancialForce • Marketo • Eloqua • Pardot • Outreach • LinkedIn Sales Navigator • LeanData • Cloudingo • DemandTools • RingLead • Intercom • Live Agent • Troops • ZoomInfo • DiscoverOrg • Crunchbase • G2 Crowd • Alyce • Bombora • Xactly • Clarizen • Highspot • DocuSign • Abode eSign • Quip • Dell Boomi • SnapLogic • Conversica • Chorus • Gong • SurveyMonkey • MapAnything • Drawloop • Concur • Just Enough • Manhattan WMS • SQL Developer • SOQL • APEX • VisualForce
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San Francisco, Ca, Us
Took control over Marketing & Support Tech, realigned to business requirements, and reduced spendContinued architecting Salesforce to align with business change strategies. Contract negotiation and budgeting software saved $150k in FY24 and $210k in FY25.
San Francisco, Ca, Us
Built new GTM Systems Department – Recruiting, Hiring & TrainingRe-architected SaaS ecosystem to align with Business strategies and to meet scalable standards. Removed 6+ years technical debitImplemented 10+ new Applications, including (ZoomInfo, Highspot, Mulesoft, Snowflake, 6Sense, Outreach, Alyce, Chorus, RingLead, UserGems)Vendor management; negotiated contracts, realigned license requirements and reduced annual spend. FY23 Software Budgeting
Los Gatos, California, Us
I transitioned from Director of Business Systems to a new role Director of Enterprise Infrastructure Architecture. My responsibility was to oversee the Enterprise System Ecosytem which included Sales, Marketing, Customer Success and Professional Service applications.
Los Gatos, California, Us
UserTesting is SaaS based insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why. In August 2017 I was recruited into UserTesting to create the Business Systems Department and manager systems for Sales, Marketing & Customer Success. As the founding Team member of the Business Systems Team, I built the team into a 5 member team with consulting firms to support larger initiatives to help offset staffing costs. I was not only a Manager but also an Architect, Admin, Developer, Project Manager and Analyst. I worked with department heads and operational teams to ensure our Ecosystem was supporting all their requirements and expectations. I also evaluated software purchases for Sales, Marketing & Customer Success and negotiated all the net new and renewal contracts. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬KEY INITIATIVES:✔ Implemented Business System department and staff. ✔ Re-Architect and create a scalable Enterprise System Ecosystem.✔ Implemented, developed and trained Salesforce CPQ with no outside consultants.
Mclean, Virginia, Us
I created and headed the Business System team at DoubleDutch after pitching the idea to senior management. As the company created a growing Ecosystem of Applications and the business was scaling I saw the need for a Business System Team. I was not only a Manager but also an Architect, Admin, Developer, Project Manager and Analyst. I worked with department heads and operational teams to ensure our Ecosystem was supporting all their requirements and expectations. I also evaluated software purchases for Sales, Marketing & Customer Success and negotiated all the net new and renewal contracts. During my last year I pitched, implemented, architected, developed Salesforce CPQ (Steelbrick) to help support a Salesforce teams growing business.
Mclean, Virginia, Us
I started as Senior Salesforce Admin to re-architect an over-architected Org. I was able to reduce 5 years of technical debit, improve the Sales process with Salesforce and Save $200k on an annual Contract. I took over management of other systems like LeanData, Gainsight, FinancialForce & Marketo. Eventually being promoted into a Head of Business System Role.
Foster City, Ca, Us
As Senior Manager in Sales Operations I managed both the Sales Operations process as well as the Sales , Customer Service & Finance Application Ecosystem. The application included, Salesforce, Zuora, Marketo, NetSuite, Gainsight, Xactly, ZoomInfo, LeanData, Drawloop, among others. During my time I help optimize Sales Process, New Sales Analytics, improved Close Deal Process, better commission reporting, re-architected Salesforce and help implement NetSuite.
Stamford, Ct, Us
As Director of Quality Assurance I was in charge of implementing and overseeing a new Retail Ecosystem. I Project managed the company wide initiative to modernize and replace on premises solutions, most notable a home grown ERP - Retail & Finance System. The New Ecosystem was comprised of Salesforce, Live Agent, NetSuite, Just Enough (Inventory Planning), CC Processor, Dell Boomi and other systems. The Ecosystem handled the entire retail life cycle from Inventory Planning, Logistics, Point of Sales, Customer Support and Financials. Additionally, we create an iPad Browser App on the Salesforce Platform, which enabled Account Executives in Studios to browse the complement catalog of over 16000 products. DWR was spotlighted at several Conference for this innovative design.
Stamford, Ct, Us
Primary lead on managing homegrown SQL/.Net ERP -Retail & Finance Systems. Managing feature requests, bugs, development and integrations. Oversaw in-house and outsource developer staff. Additionally, performed SQL development and database architecture tasks. Managed Manhattan WMS, integrations, upgrades and database changes. Implemented Salesforce Service Cloud and Live agent, the first phase of the ERP replacement project. Maintain all system documentation and training material. Trained new Account Executive and Customer Success Systems staff on ERP Retail application.
Stamford, Ct, Us
Responsible for the relationship between Sales, Customer Success, Operations teams with the Information Systems department. Ensuring all Retail Systems are meeting business requirements. Working to document new feature requests and performing all UAT testing. Tier 1 support on any system related issues or questions. Maintain training materials and train all new Account Managers and Customer Success Systems personnel on the ERP Retail application.
Stamford, Ct, Us
Operations department was composed of Sales Ops, Studio Ops, Dropship Ops, Sales Analytics and Commission Reporting. I was a senior on the team supporting all individual teams in a leadership and contributor role. I also support our Finance team on Sales and Tax reporting. I worked closely with the Information Systems Team to ensure systems were meeting Sales, Customer Success and Analytics needs.
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Alec Davis works for Domino Data Lab.
Alec Davis is listed as Business Systems Director | SaaS Ecosystem Architect | Salesforce | Salesforce CPQ | Gainsight | 6Sense | Marketo | Outreach at Domino Data Lab.
AeroLeads has found 1 work email signal at @usertesting.com for Alec Davis at Domino Data Lab.
AeroLeads has found 1 phone signal(s) with area code 800 for Alec Davis at Domino Data Lab.
Alec Davis is based in San Francisco, California, United States while working with Domino Data Lab.
Alec Davis has worked for Domino Data Lab, Consulting, Usertesting, Doubledutch (Now Part Of Cvent), and Brightedge.
You can use AeroLeads to view verified contact signals for Alec Davis at Domino Data Lab, including work email, phone, and LinkedIn data when available.
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