Alec Duerr Email & Phone Number

Orlando, Florida, United States

• Researched, implemented, and maintained diverse networking technologies, including firewallconfigurations, switches, and wireless access points across a network of hospitals and clinics.
• Demonstrated proficiency in the administration of Windows Server and Hyper-V environments, ensuring thereliability and scalability of virtualized infrastructure critical to operations.
• Successfully managed projects independently, showcasing strong project management skills in overseeingthe deployment and integration of network infrastructure equipment.
• Demonstrated adaptability by navigating and implementing Azure cloud technologies, integrating them intothe existing network infrastructure to improve flexibility and accessibility.
• Played a pivotal role in optimizing network security by configuring and maintaining firewalls, implementingrobust access controls, and monitoring network traffic to safeguard sensitive healthcare data.
• Collaborated with cross-functional teams to troubleshoot and resolve network issues, ensuring minimaldowntime and maintaining a high level of network performance and reliability in a healthcare environment.

Orlando, Florida, United States

• Collaborated closely with a team to deliver top-tier customer service, addressing and resolving technicalissues related to Microsoft and Apple platforms and applications.
• Demonstrated exceptional time management skills by efficiently prioritizing and resolving help desk tickets,minimizing downtime and maximizing productivity in an enterprise environment.
• Elevated others by teaching about specific applications, empowering colleagues and end-users with theknowledge to navigate and utilize tools effectively.
• Played a crucial role in maintaining a responsive and reliable help desk, creating a positive user experienceand instilling confidence among healthcare professionals.
• Proactively adapted to new and changing technologies by staying informed of updates and news to provideanticipatory support and ensure seamless integration within the healthcare IT landscape.

• Led the testing, assembly, and delivery of servers to independent businesses, ensuring optimalperformance.
• Demonstrated expertise in physical computer architecture, contributing to the efficient functioning of serverhardware components.
• Managed a comprehensive inventory of computer parts, showcasing organizational skills and attention todetail.
• Implemented server-based software solutions meeting the specific needs of clients.

Stuart, FL

• Handled the technical setup and operation of events throughout the Martin County School District.