Alejandro Sierra

Alejandro Sierra Email and Phone Number

Partner Relations Senior Advisor at Apple Inc. @ Apple
cupertino, california, united states
Alejandro Sierra's Location
Austin, Texas, United States, United States
Alejandro Sierra's Contact Details

Alejandro Sierra personal email

n/a

Alejandro Sierra phone numbers

About Alejandro Sierra

Alejandro Sierra is a Partner Relations Senior Advisor at Apple Inc. at Apple. They possess expertise in cadena de suministro, liderazgo de equipos, policy, government, public speaking and 23 more skills. They is proficient in English.

Alejandro Sierra's Current Company Details
Apple

Apple

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Partner Relations Senior Advisor at Apple Inc.
cupertino, california, united states
Website:
apple.com
Employees:
218112
Alejandro Sierra Work Experience Details
  • Apple
    Partner Relations Senior Advisor
    Apple Feb 2022 - Present
    Texas, United States
    As the customers’ point of contact, I provide world-class customer service, troubleshooting, and support. The position requires superb listening skills and the ability to use expertise, creativity, and passion to meet their needs. As a Partner Relations Senior Advisor, I provide developer program support to some of the world’s most exciting companies. When developers have questions or issues related to our programs and products, I respond to their requests and provide extraordinary customer service. We use our expertise to identify when to contact other Apple support and escalation teams. And use our business knowledge and analytical skills to make certain that the content of Advisor tools and developer services web pages are up to date and to diagnose and report the source of repeat issues.
  • Apple
    Partner Relations Advisor
    Apple Sep 2019 - Feb 2021
  • New York Life Insurance Company
    Licensed Agent
    New York Life Insurance Company Sep 2018 - 2019
    Austin, Texas Area
    Agent licensed to sell insurance through New York Life Insurance Company.
  • Amazon
    Area Manager
    Amazon Mar 2018 - Aug 2018
    Fresno, California
  • Enterprise Credit Solutions
    Credit Service Operations Manager
    Enterprise Credit Solutions Jun 2017 - Mar 2018
    Austin, Texas
    Credit Repair Solutions
  • Internal Revenue Service
    Tax Examiner
    Internal Revenue Service Mar 2015 - Nov 2017
    Austin, Texas Area
    Provided assistance on inquiries initiated by taxpayers by determining information needed to resolve inquiries, and researched pertinent tax data through IDRS, accounting records, telephone contact, IRS officials or other agencies; Took corrective actions to close a case, such as adjusting taxpayer's account, re-computing tax liability, and preparing manual refunds; Refer possible violations of tax law or cases requiring examination determinations or legal determinations of the tax code.
  • Anchor Motors Llc
    Used Car Sales Manager
    Anchor Motors Llc Jun 2013 - Jan 2016
    Harlingen, Texas
    Ran daily operations of dealership, responsibilities included: Search and obtainment of inventory; creation of repair budget for each vehicle as needed, search and obtainment of repair parts; intermediate mechanical work as needed; maintaining business up to date with State of Texas rules, taxes, inventory, etc. Created monthly goals; created advertising campaigns for the company. Attended weekly auctions to buy and sell inventory as needed. Functioned as main salesperson in the company, guiding and explaining to the customer the features of the vehicle, require paperwork, and financing options.
  • Social Security Administration
    Service Representative
    Social Security Administration May 2014 - Mar 2015
    Austin, Texas Area
    Selected for the Service Representative, Bilingual (English/Spanish), position in SSA, contributed to the Agency's mission through direct and personal service to the public. As the first point of contact, I am responsible for speaking with beneficiaries or inquirers in person or by telephone, to provide information on SSA laws, rules and regulations. This includes obtaining information in order to determine eligibility and entitlement for programs administered by SSA, and using state-of-the-art computer technology to access and update information about claims.
  • Internal Revenue Service
    Data Conversion Clerk
    Internal Revenue Service Mar 2014 - Jun 2014
    Austin, Texas Area
    Reviewed documents for specific requirements necessary for processing. Processed current year and/or prior year individual and/or business returns and related information. Bring documents into compliance with the required format or initiate action to obtain or clarify information not otherwise available. Identify and properly route correspondence (e.g., letters, powers of attorney, etc) to appropriate function for processing. Interpret taxpayer's intent from available data and complete the document in the required format. Identify and review Forms W-2 attached to Forms 1040EZ and 1040PC for conditions meeting Criminal Investigation criteria and code the returns appropriately.Prepare documents for scanning by detaching Forms W-2, correspondence, unnecessary schedules, etc. from the returns; removes staples and paper clips; and makes necessary repairs to ensure documents are scan-able. Perform original entry, character identification, and/or data validation functions.
  • U.S. Department Of Veterans Affairs
    Clerk
    U.S. Department Of Veterans Affairs Mar 2013 - Mar 2014
    Austin, Texas Area
    Provided clerical support to a wide variety of clinical and/or administrative activities; received and directed callers and visitors, provided information about the organization, its function, activities, and personnel in a kind and courteous manner. Received and/or gave out forms, assisted visitors and/or callers with the completion of forms or documents. Assisted co-workers in duplication and reproduction of documents. Received telephone calls and delivered messages, maintained office supplies, and operated simple office copy and fax machines. Made appointments, called patients to remind them of their appointments and other related tasks. Performed clerical and technical program support work, operate computer systems, and/or perform data processing support and service functions requiring knowledge of data processing. Also, performed work related to maintaining, purging, listing, and monitoring computer-generated files, and clear-cut, repetitive files maintenance work such as assigning file names, revising file characteristics, and making backup copies of stored files. This position required a knowledge of basic or commonly used rules, procedures, or operations that typically requires some previous training or experience. Aided in meeting the needs of customers while supporting VA missions. Consistently communicated and treated customers (veterans, their representative, visitors, and all VA Staff) in a courteous, tactful and respectful manner.
  • Texas Workforce Commission
    Workforce Development Specialist
    Texas Workforce Commission Apr 2012 - Dec 2012
    Weslaco, Texas
    Provide technical assistance in using WIT to obtain optimum job matching results. Refer, and job develop applicants to suitable employment. Assist applicants in developing quality WorkInTexas (WIT) applications for employment by securing and recording information reflecting work qualifications based on experience, training, skills, abilities, interests and other factors relevant to proper selection for referral to suitable job openings; assigns proper occupational codes. Perform employment counseling and/or case management of applicants who present unusual placement and/or job adjustment challenges, especially during periods of high unemployment and stressed economic conditions. Interview clients, and use of assessment tools, to assess education, experience, skills, interests, and other relevant factors to fully explore clients' career development opportunities and possible training needs. Disseminate labor market information and information regarding Workforce Development Services, Temporary Assistance to Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Workforce Investments Act (WIA), Child Care and Development, Unemployment Insurance and supportive services. May review with unemployment insurance claimants job search requirements and assess continued eligibility for unemployment insurance benefits. Assist employers in establishing WIT accounts; provide technical assistance in using the job matching system to obtain optimum results. Interview employers for the purpose of obtaining job posting requirements, and hire information/status. Match applicants qualifications to requirements on employers job orders; maintain contact with employers to take job orders, amend job posting information, and update tax information on WIT posting as needed. Assist in hiring activities such as job fairs either in the Center or employer's local business or selected location.
  • Us Navy
    Hospital Corpsman
    Us Navy Jan 2007 - Feb 2009
    As a Hospital Corpsman I performed venipuncture, wound care, medication administration, pre and post operative care and general nursing care with minimal supervision. Trained and supervised 16 students and 6 new staff members to ICU.Also, I provided basic patient care under direction of nursing staff. Performed duties, such as feeding, bathing, dressing, grooming, or moving patients, and changed linens.Performed basic nursing care; basic emergency and CPR procedures; take and record vital signs; collect specimens; perform phlebotomy and IV insertions; under direction, administer medication; identify the basic elements and functions of the circulatory, respiratory, digestive, urogenital, musculoskeletal, and nervous systems; keep medical equipment and spaces clean and sanitary; perform routine clerical duties of the ward; and promote patient wellness and education.

Alejandro Sierra Skills

Cadena De Suministro Liderazgo De Equipos Policy Government Public Speaking Customer Service Training Data Entry Leadership Team Building Policy Analysis Public Policy Community Outreach Supervisory Skills Outlook Microsoft Office Microsoft Word Veterans Human Resources Management Powerpoint Strategic Planning Event Planning Sales Interviews Administration Negotiation Access

Alejandro Sierra Education Details

Frequently Asked Questions about Alejandro Sierra

What company does Alejandro Sierra work for?

Alejandro Sierra works for Apple

What is Alejandro Sierra's role at the current company?

Alejandro Sierra's current role is Partner Relations Senior Advisor at Apple Inc..

What is Alejandro Sierra's email address?

Alejandro Sierra's email address is al****@****ife.com

What is Alejandro Sierra's direct phone number?

Alejandro Sierra's direct phone number is +120262*****

What schools did Alejandro Sierra attend?

Alejandro Sierra attended South Texas College, South Texas College, Western Governors University.

What skills is Alejandro Sierra known for?

Alejandro Sierra has skills like Cadena De Suministro, Liderazgo De Equipos, Policy, Government, Public Speaking, Customer Service, Training, Data Entry, Leadership, Team Building, Policy Analysis, Public Policy.

Who are Alejandro Sierra's colleagues?

Alejandro Sierra's colleagues are Leon Qiu, 宋锦添, Innocent Rapheal, Lamis Hamwi, Cameron Williamson, Anil Kumar Pal, Faiqa Zahid.

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