Alec Harmon

Alec Harmon Email and Phone Number

Technical Support Manager - EOS Worldwide @ EOS Worldwide
Alec Harmon's Location
Lehi, Utah, United States, United States
Alec Harmon's Contact Details

Alec Harmon work email

Alec Harmon personal email

n/a
About Alec Harmon

Senior Supervisor of Customer Support at Weave. Experienced in building local and international customer support teams. People-centric approach to coaching and development. Keen eye for process bottlenecks and a love for implementing alternatives to transform SOPs. A love for interpreting KPI data into actionable goals

Alec Harmon's Current Company Details
EOS Worldwide

Eos Worldwide

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Technical Support Manager - EOS Worldwide
Alec Harmon Work Experience Details
  • Eos Worldwide
    Technical Support Manager
    Eos Worldwide Jun 2024 - Present
    Birmingham, Michigan, Us
    View
  • Weave Hq
    Sr. Software Customer Support Supervisor
    Weave Hq Aug 2021 - May 2024
    Lehi, Utah, Us
    Development of local and international technical support teamsHired and trained the first offshored and outsourced international support teamsContinued coaching and development of frontline technical support agents Advanced technical knowledge and de-escalation skills to resolve escalated situations
    View
  • Weave Hq
    Tier 2 Technical Support
    Weave Hq Oct 2020 - Aug 2021
    Lehi, Utah, Us
    View
  • Smith'S Food & Drug Centers
    Ecommerce Store Supervisor
    Smith'S Food & Drug Centers Nov 2016 - Aug 2021
    Us
    Ensure the operation of the eCommerce department, Online Pickup. Ensure the satisfaction of all Online Pickup clientele.
    View
  • Smith'S Food & Drug Centers
    Customer Service Manager
    Smith'S Food & Drug Centers Apr 2008 - Nov 2016
    Us
    Keeping front end operations on track and on task, customer support and complaints, ensuring checkout lines stay short as well as basic book keeping needs.
    View
  • Tori Belle Cosmetics
    International Operations Assistant
    Tori Belle Cosmetics Dec 2019 - May 2020
    Woodinville, Washington, Us
    View

Alec Harmon Education Details

  • Utah Valley University
    Utah Valley University
    General
  • Pleasant Grove High
    Pleasant Grove High

Frequently Asked Questions about Alec Harmon

What company does Alec Harmon work for?

Alec Harmon works for Eos Worldwide

What is Alec Harmon's role at the current company?

Alec Harmon's current role is Technical Support Manager - EOS Worldwide.

What is Alec Harmon's email address?

Alec Harmon's email address is al****@****ave.com

What schools did Alec Harmon attend?

Alec Harmon attended Utah Valley University, Pleasant Grove High.

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