Alec S. work email
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Alec S. personal email
I have 10+ years of strategic planning against growth targets, exceeding my goals while going above and beyond for clients. I’m experienced in growing multi-million-dollar businesses by building long-lasting relationships and deeply understanding client problems and business outcomes. I relish researching clients and prospects and working cross-functionally to better serve them. There’s nothing more that satisfies me than leading teams and seeing them meet their goals.Fun facts: I’m a 2x USC Trojan (Fight On!), love Trojan football, and the outdoors, and have traveled to over 25 countries.Skills- Negotiation- Salesforce- Customer Success Planning- Enterprise Software- SaaS- Sales Planning- Account Management- Communication- Financial Markets- SQL- Python- Excel- GainsightFeel free to reach me at alecszeftel@gmail.com
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Ai AutomationsSimplespa AiCosta Mesa, Ca, Us -
Ecommerce ManagerMv Resale Feb 2023 - PresentAmazon eCommerce Resale -
Strategic Customer Success ManagerPayoneer Oct 2021 - Feb 2023New York, Ny, Us● Managed the largest account by facilitating communications and weekly cadences with client teams● Monitored over $80b in global client volume and maintained a 100% renewal rate on contract● Lead QBRs that deepened client relationships and built new communication channels between firms● Onboarded over 400k users into a company-sponsored data sharing program sharing AML/KYC data ● Maintained project plan for API implementation in an effort to share user data across enterprises ● Partnered with Marketing on a webinar series that acquired over 2000 new users● Collaborated with Risk and Compliance teams to run reports to identify fraud and promote compliance ● Drove feedback campaigns to generate NPS and CSAT scores to inform product roadmap● Created PowerBI dashboard to visualize key data insights extracted from databases using SQL. -
Enterprise Customer Success ManagerPayoneer Oct 2021 - Mar 2022New York, Ny, Us
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Mba StudentUniversity Of Southern California Jun 2019 - Sep 2021Los Angeles, Ca, Us -
Customer Success ManagerS&P Global Mar 2017 - May 2019New York, Ny, Us• Performance: New Business 2017 - (320%) | 2018 - (140%) Performance: Retained Business 2017 - (132%) | 2018 - (125%)• Oversaw relationships with some of the largest Investment Banks and Private Equity firms in Southern California • Managed a $10 Million dollar book of business while leading a sales support team of four people, accurately forecasting both net-new and renewal opportunities on a quarterly basis • Negotiated and closed seven figure software agreements by discovering upsell and cross-selling opportunities while mitigating churn by identifying at-risk accounts• Increased overall product usership by 25% within assigned book of business over a two-year period -
Strategic Account ManagerBloomberg Lp Feb 2015 - Mar 2017New York, Ny, Us• Promoted as primary point of contact for largest West Coast client for SEF trade execution products.• Developed understanding of product and R&D requirements and worked cross-functionally with Product teams to debug system errors, update scripts and roll out new user features• Increased product adoption by 150% and increased overall usership by 74% amongst assigned accounts by running product webinars and in-person trainings -
Sales Development RepresentativeBloomberg Lp Feb 2015 - Feb 2016New York, Ny, Us• Led the 11-person development team in new pipeline development by executing successful phone, email, and social selling campaigns. I was responsible for sending sales over 950 qualified leads, exceeding my annual development quota by 21%• Designed and demonstrated to over 300 clients and prospects 28 proactive excel and Bloomberg webinars to augment client usage for existing clients and increase product awareness for prospects
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Account ManagerOracle Jan 2014 - Feb 2015Austin, Texas, Us• Managed sales cycle from prospecting to close and forecasted opportunities within CRM system on a weekly, monthly and quarterly basis• Engaged with cross-functional teams including Sales Engineering and Sales Development virtually to present solutions to clients and close deals• Developed relationships with C-Suite executives and decision makers
Alec S. Education Details
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University Of Southern CaliforniaMaster Of Business Administration - Mba -
University Of Southern CaliforniaBusiness Administration
Frequently Asked Questions about Alec S.
What company does Alec S. work for?
Alec S. works for Simplespa Ai
What is Alec S.'s role at the current company?
Alec S.'s current role is AI Automations.
What is Alec S.'s email address?
Alec S.'s email address is al****@****eer.com
What schools did Alec S. attend?
Alec S. attended University Of Southern California, University Of Southern California.
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