Alec Long Email & Phone Number

Philadelphia, Pennsylvania, United States

- Triage and resolve incoming support issues reported by site implementation leads and front-line operators- Communicate high priority issues to leadership teams, client stakeholders, and internal training teams, providing unique workarounds when applicable- Develop and update procurement policy, business process documents, and standard operating.

Montgomeryville, Pennsylvania, United States

- Prioritized orders and selecting approved service providers to fulfill each order.- Communicated specific order requirements with provider and scheduling service.- Analyzed cost of services and assigning appropriate pricing as required.- Documented and entered order information and completing all required paperwork.- Confirmed appointments and services.

Wynnewood, PA

- Manage FOH operations of Café and Java City coffee shop.- Manage 20 hospital cafeteria employees and supervise all job-related performance tasks.- Oversee Micros POS system for Café and Java City.- Create and implement food specials and promotions for the Café and Java City

Philadelphia, PA

Philadelphia, PA

- Manage FOH operations of Food Court with up to 4,000 checks per day and up to $35,000 in total daily sales.- Manage 50 union retail cafeteria employees and supervised all job-related performance tasks.- Oversee Micros POS system for all 6 Aramark locations at CHOP.- Manage safe, cashier drawers and daily cash deposits in excess of $10,000.- Oversee and.

Worcester, MA

- Accelerate 2 Leadership Management Rotational Program- Managed day-to-day operations of Saint Vincent Hospital's Housekeeping Department.- Supervised and directed 4 supervisors and over 100 hourly employees across three shifts.- Responsible for interviewing, training, and developing staff schedules.- Worked a 6 week rotational period as a Food Service.

Foxboro, MA

- Made a minimum 100 outbound telephone calls to prospective Revolution ticket buyers a day.- Sold Revolution ticket products and programs and provide service after the sale to those customers.- Kept accurate records and performed necessary follow up with customers in order to close sales.- Processed orders by using the Archtics ticketing system and the.

Philadelphia, PA

- Acted as senior manager for participants, officials, and game staff throughout structured play- Managed a staff of 2-6 employees per shift- Organized and helped with the set up and breakdown of games and practices with a four-person team- Provided basic care for injuries and wrote up reports for injuries and incidents (AED & CPR Certified)- Officiated.

Fort Washington, PA

- Developed and managed sponsor payment schedules and sponsor A/R summary reports.- Coordinated all TV scripts and elements with broadcast team.- Drafted proposals for potential partners and built yearly recaps for the current partners.- Fulfilled contractual elements of team sponsors.- Maintained client service interaction.

University Of Pennsylvania

- Generated sales leads and contacts for all UPenn sports and The Penn Relays sponsorship sales.- Managed all past and current sponsor accounts using Sales Force software.- Carried out game day sponsorship fulfillments at all home games for Football, Men’s and Women’s Basketball, and The Penn Relays.- Partnered with the UPenn Marketing Director and his.

Wells Fargo Center

- Assisted in writing the scripts for each home game.- Worked on the game day crew, assisting and carrying out promotions during the games.- Updated/created spreadsheets.- Managed/updated budget information.- Helped create new in-game contests, videos and other additions to enhance game presentation.- Performed all other duties and responsibilities as.

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Sport Management

Activities and Societies: Sigma Phi Epsilon Fraternity