Alec Walsh Email & Phone Number

Arizona, United States

•Establish LLC, design and build website & social media platforms, and serve as the main point of contact for all services, clients, inquiries, etc.•Create and implement a variety of Reiki services that are far-reaching: Tucson (In-Person Reiki), the Phoenix Metropolitan Area (Travel Reiki), and anywhere via online services (Distance Reiki). •Manage service schedules and adapt services to meet the needs of changing economies. Build and support a clientele using an Individual Health Profile to monitor progress and by applying human development and environmental theories to practice.•Create and maintain COVID-19 Info Page, including a COVID-19 Risk Factor Screening form for clients and posted practitioner test results (Saguarosprit.com/covid19). Optimize PPE and follow CDC Healthcare professional protocol with In-person & Travel services.•Work in a cooperative independent practitioner environment at the Natural Life Holistic Oasis in Tucson, Arizona. Sanitize common areas and Reiki Suite regularly. Educate clients on COVID-19 precautions before their appointment. •Collaborate with other independent practitioners to improve distance services, and plan public Reiki educational demonstrations.•Manage all finances, advertisement, scheduling, and business operations for Saguaro Spirit.

Mesa, Arizona, United States

•Member of a 3-person operations team for a startup e-commerce business with <10 employees, serving 60,000 customers throughout the world. •The primary point of contact for all customer relations, including address changes refunds & exchanges using HelpScout (email), TextLine, & Facebook Messenger, and LiveChat platforms.•Educate and inform customers on warranty information, troubleshooting tips, and product information to ensure customer satisfaction and the VPM guarantee. •Update SEO for product description and website pages, while staying up-to-date on search algorithm changes and industry changes.•Build and maintain relationships with distributors and assist with inventory procurement.•Established the VPM Recycling program for company and Fire Safety certification with the City of Mesa.

Tempe, Arizona

•Hire, train, and supervise a student staff of 25 Community Assistants (CAs) in an Arts & Design-based living-learning community that houses 730 students throughout 8 community-style residence hall buildings.•Support the daily operations of a 24/7 residence hall front desk, including the supervision of a Desk Manager and the indirect supervision of 13 Desk Assistants. •Collaborate with multiple student services offices and 3rd party entities including Counseling, Academic Support & Advising, Housing Operations, Student Engagement, ASUPD, Tempe St. Lukes Hospital, Empact & Care 7 behavioral services to provide holistic support for students in crises or with academic or personal issues. •Address high-level incidents including physical & sexual assaults, mental health crises, student hospital transports, facilities emergencies, and campus threats while on a rotating on-call schedule that supports an area of 3000+ students. Provide appropriate student follow-up to aid in retention, student growth, and ultimately graduation. •Lead weekly CA staff meetings, 1:1 meetings, and ongoing training while applying student development theories to support psychosocial & cognitive development, and create a challenging and supportive co-curricular learning environment. •Create and present training on topics of: Diversity & Inclusion, Customer Service, Room Inspections & Reports, Leadership, Conflict Management, Financial Training, Group Dynamics, & Large-scale Event Management to the South Area of campus consisting of 50+ Community Assistants. •Resolve student, parent, and facility issues like flooding & long-term hot water outages while communicating necessary information to frontline and managerial staff in the process of resolution

Berea, Oh

Advise the Interfraternity Council (IFC), including involvement in weekly executive council meetings and biweekly IFC meetings.Oversee the planning and implementation of Fraternity Formal Recruitment.Advise Vice Presidents of Judicial Affairs and Risk Management and oversee theFSL Judicial Board, including the training of all its members.Manage the 85th Annual Greek Sing, which involves 2 student directors, 8undergraduate committee members, and an $8,000 budget.Coordinate logistics, advise the development of content and implementation of FSL 101: New MemberOrientation Workshop.Manage daily hall operations, supervision of staff, facilities, and occupancy of aresidence hall of 148 residents.Chair of the Fraternity & Sorority Housing Committee, a partnership between theOffice of Residence Life and the Office of Fraternity & Sorority Life.

Developed safe and including learning communities within large residence halls.

Assisted first-year students in developing academic effectiveness, peer relationships, and personal adjustment to CSU.

Master Of Arts (M.A.), College Student Personnel

Activities and Societies: Bowling Green Student Development Association

Bachelor Of Arts (B.A.), Interdisciplinary Liberal Arts

Activities and Societies: Theta Chi Fraternity, RAMblings Acapella Group, NASPA Undergraduate Fellows Program, Marching Band, Symphonic.