Information Systems Manager
Current
Jan 2022 - Present
AeroLeads people directory · profile
Alec Xu Email & Phone Number
Information Systems Manager
at
HatchWorks AI
1 work email found
@hatchworksinc.com
2 phones found area 404 and 770
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Systems Manager
Location
Atlanta Metropolitan Area, United States
Company size
Who is Alec Xu? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Alec Xu is listed as Information Systems Manager at HatchWorks AI, a with 63 employees, based in Atlanta Metropolitan Area, United States. AeroLeads shows a work email signal at hatchworksinc.com, phone signal with area code 404, 770, and a matched LinkedIn profile for Alec Xu.
Alec Xu previously worked as Product Analyst at Hatchworks and Technical Operations Analyst at Priority Payment Systems. Alec Xu holds Bachelor Of Business Administration (Bba), Computer And Information Sciences And Support Services from Georgia State University - J. Mack Robinson College Of Business.
Company email context
Email format at HatchWorks AI
This section adds company-level context without repeating Alec Xu's masked contact details.
{first}@hatchworksinc.com
89% confidence
AeroLeads found 1 current-domain work email signal for Alec Xu. Compare company email patterns before reaching out.
Profile bio
About Alec Xu
B.B.A Graduate from Georgia State University J. Mack Robinson College of Business with a background in Computer Information Systems. Detail-oriented individual with experience working in the payment processing and healthcare IT industry. Proficient knowledge in IT cloud solutions, specializing in agile methodologies with a focus on technical operations and AWS Cloud Services.
Listed skills include Information Technology, Help Desk Support, Customer Service, Desktop Application Support, and 29 others.
Current workplace
Alec Xu's current company
Company context helps verify the profile and gives searchers a useful next step.
Hatchworks Ai
5 roles
Alec Xu work experience
A career timeline built from the work history available for this profile.
Product Analyst
Jan 2020 - Jan 2022
Technical Operations Analyst
• Supported a 24/7/365 technical operations center and maintain 99.9% up-time within the payment operations/fintech industry• Managed the JIRA Service Desk and ensured productivity workflow meets SLA goals• Performed daily operations monitoring of two data-centers and analyze boarding/checkout source code for errors• Triage incidents and generate diagnostic reports for IT systems infrastructure • Created Confluence knowledge base for SOPs, software documentation, troubleshooting solutions, and business implementations• Assisted end-user troubleshooting via VDI cloud management console in Mac/Windows7/10 OS• Provisioned Active Directory maintenance/configuration of users and delivery groups• Generated daily settlement reports for TSYS, First Data, and ACH for business reporting services• Tracked and managed company hardware for security compliance and loss prevention
Jun 2018 - Jan 2020
Service Desk Engineer
• Specialized in healthcare IT and provided technical support to physicians and internal users• Assisted in web portal registration and configuration for health care providers • Managed agile service desk (JIRA, Spiceworks) for Tier 1 software and hardware issues via in-house support and remote connection (RDP, LogMeIn) • Configured and maintained new users on Active Directory, Exchange, and PBX servers• Set up and configured new workstations for incoming employees
Apr 2016 - Jun 2018
It Intern
May 2015 - Aug 2015
Team & coworkers
Colleagues at HatchWorks AI
Other employees you can reach at hatchworksinc.com. View company contacts for 63 employees →
OR
Oscar Romero
Colleague at Hatchworks AiBerlin, Germany
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RA
Rodrigo Aguilar
Colleague at Hatchworks AiTexcoco De Mora, México, Mexico
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DB
Diego Brenes
Colleague at Hatchworks AiCalle Blancos, San Jose, Costa Rica
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JC
Juan Carlos Valverde Padilla
Colleague at Hatchworks AiCartago, Costa Rica
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AC
Anais Challe
Colleague at Hatchworks AiChicago, Illinois, United States
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DL
Dayron Lee Padilla Cubillo
Colleague at Hatchworks AiCartago, Costa Rica
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JS
Johnessa Smith, Cal-Eot, Csm, Cspo, Cpm, Aws
Colleague at Hatchworks AiAtlanta, Georgia, United States
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AQ
Amsal Qassamali
Colleague at Hatchworks AiAtlanta Metropolitan Area, United States
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JL
Jorge Luis Rosis Soto
Colleague at Hatchworks AiDominican Republic
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FM
Fernando Mendoza
Colleague at Hatchworks AiGuatemala
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Oscar Romero
Colleague at Hatchworks AiBerlin, Germany
View →
RA
Rodrigo Aguilar
Colleague at Hatchworks AiTexcoco De Mora, México, Mexico
View →
DB
Diego Brenes
Colleague at Hatchworks AiCalle Blancos, San Jose, Costa Rica
View →
JC
Juan Carlos Valverde Padilla
Colleague at Hatchworks AiCartago, Costa Rica
View →
AC
Anais Challe
Colleague at Hatchworks AiChicago, Illinois, United States
View →
DL
Dayron Lee Padilla Cubillo
Colleague at Hatchworks AiCartago, Costa Rica
View →
JS
Johnessa Smith, Cal-Eot, Csm, Cspo, Cpm, Aws
Colleague at Hatchworks AiAtlanta, Georgia, United States
View →
AQ
Amsal Qassamali
Colleague at Hatchworks AiAtlanta Metropolitan Area, United States
View →
JL
Jorge Luis Rosis Soto
Colleague at Hatchworks AiDominican Republic
View →
FM
Fernando Mendoza
Colleague at Hatchworks AiGuatemala
View →
1 education record
Alec Xu education
FAQ
Frequently asked questions about Alec Xu
Quick answers generated from the profile data available on this page.
What company does Alec Xu work for?
Alec Xu works for HatchWorks AI.
What is Alec Xu's role at HatchWorks AI?
Alec Xu is listed as Information Systems Manager at HatchWorks AI.
What is Alec Xu's email address?
AeroLeads has found 1 work email signal at @hatchworksinc.com for Alec Xu at HatchWorks AI.
What is Alec Xu's phone number?
AeroLeads has found 2 phone signal(s) with area code 404, 770 for Alec Xu at HatchWorks AI.
Where is Alec Xu based?
Alec Xu is based in Atlanta Metropolitan Area, United States while working with HatchWorks AI.
What companies has Alec Xu worked for?
Alec Xu has worked for Hatchworks Ai, Hatchworks, Priority Payment Systems, and Apollomd.
Who are Alec Xu's colleagues at HatchWorks AI?
Alec Xu's colleagues at HatchWorks AI include Oscar Romero, Rodrigo Aguilar, Diego Brenes, Juan Carlos Valverde Padilla, and Anais Challe.
How can I contact Alec Xu?
You can use AeroLeads to view verified contact signals for Alec Xu at HatchWorks AI, including work email, phone, and LinkedIn data when available.
What schools did Alec Xu attend?
Alec Xu holds Bachelor Of Business Administration (Bba), Computer And Information Sciences And Support Services from Georgia State University - J. Mack Robinson College Of Business.
What skills is Alec Xu known for?
Alec Xu is listed with skills including Information Technology, Help Desk Support, Customer Service, Desktop Application Support, Management, Microsoft Office, Microsoft Word, and Teamwork.
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