Vp - Senior Insight Manager
CurrentProduct and Proposition research: Managed a body of work to help Barclaycard Payments create market leading products. Strategy development: Lead a multi phase qualitative and quantitative research project to launch a Corporate offering.Actionable insights: Distilled key Insights to refine Barclays’ Corporate Payments proposition. Communication skills: First research professional in Barclays to utilise video to communicate insight to the wider business. This includes quarterly videos where I update over 150 colleagues on key research themes over the previous three months. I also present at board level on a quarterly basis.Stakeholder Management: Working in Group Insight I support senior stakeholders in over 10 multidisciplinary teams including Product, Marketing, Strategy, Data Analytics and Propositions across Barclays and Barclaycard Payments. Quantitative research: Built and scaled research programmes that produce strategic insight for the business. This includes producing NPS data for the Board.Budget management: Manage Group Insights budget, provide forecasts of quarterly spend with finance and manage relationships with research agencies and stakeholders. Analytics: Highly proficient with Qualtrics, running multiple tracking studies using the tool.