Alison Leddy

Alison Leddy Email and Phone Number

Client Experience | Entrepreneur | Engineer @ Leverege
Alison Leddy's Location
Cleveland, Ohio, United States, United States
Alison Leddy's Contact Details

Alison Leddy work email

Alison Leddy personal email

n/a
About Alison Leddy

A natural-born problem solver who has strong technical and people skills. Passionate about researching pain points and improving user experiences with both quantitative and qualitative data. Uses creativity to innovate processes and products ranging from mobile apps and insurance cards to sports bras. Believes that user feedback holds the key to retain clients, improve products, and expand business. Bust A Move engineers sports bras for busty athletes. Learn more: https://bustamovebras.com/

Alison Leddy's Current Company Details
Leverege

Leverege

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Client Experience | Entrepreneur | Engineer
Alison Leddy Work Experience Details
  • Leverege
    Client Success Specialist
    Leverege Jun 2023 - Present
    Rockville, Maryland, Us
  • Bust A Move
    Founder & Ceo
    Bust A Move Mar 2020 - Present
    • Designed the bra based on physics principles, bio-mechanical research, and user feedback collected with 16 participants.• Filed provisional and utility patents for the sports bra, which received initial approval from USTPO.• Raised $25K in non-dilutive funding through success in pitch competitions.• Planned and led a crowdfunding campaign that raised $12K with 11x ROI.• Presents to local high school students about the importance of exercise and proper bra sizing.
  • Brightcovers
    Operations Analyst
    Brightcovers Nov 2022 - Jun 2023
    Cleveland, Ohio, Us
    • Designs status dashboards for service orders including analytics used by management to train installation teams and optimize their effectiveness.• Addresses all customer service issues through cross-functional leadership.
  • Brightcovers
    Digital Marketing Specialist
    Brightcovers Aug 2021 - Nov 2022
    Cleveland, Ohio, Us
    • Created all social media posts and collateral to highlight products for potential customers and increase brand awareness. • Improved Facebook & Instagram page visits by 117% & 181% respectively. • Solicited customer testimonials for the company website, Yelp, and Google over phone and email.
  • Brightcovers
    Sales Enablement Associate
    Brightcovers Jan 2021 - Aug 2021
    Cleveland, Ohio, Us
    • Set up sales appointments to maximize efficiency for sales representatives across 11 different markets in 5 states with FieldWorx and MarketSharp.
  • Beam Dental
    User Experience Researcher
    Beam Dental Jun 2019 - Feb 2020
    Columbus, Ohio, Us
    • Co-led usability testing with 14 Beam members to evaluate onboarding in the new mobile app.• Partnered with UX designers to redesign dozens of email communications for external users. • Developed two journey maps based on interviews with external participants and internal subject matter experts to uncover opportunities to better support Beam members and brokers. • Built and analyzed over 20 reports with internal data from Metabase to inform product priorities and manage stakeholder expectations tied to those priorities.
  • Beam Dental
    Head Of Customer Experience
    Beam Dental Jun 2018 - Jun 2019
    Columbus, Ohio, Us
    • Created a 10-page dashboard for the CEO with analytics from Zendesk ticket data to identify patterns in customer behavior and to inform the hiring plan for the Customer Service team. • Conducted interviews with 12 dentists, synthesized the results, and used their feedback to improve the claims process and the information architecture of Beam’s insurance card.
  • Beam Dental
    Customer Service Team Lead
    Beam Dental May 2017 - Jun 2018
    Columbus, Ohio, Us
    • Resolved over 20,000 customer service issues with a satisfaction rating of 98%. • Built out the customer service training program from scratch and trained 15 people. • Pitched idea for a self-service online portal for dental providers, interviewed potential users, collected user feedback during the beta testing phase, and marketed the portal upon launch.
  • Cleveland Consignment Shoppe
    Sales Associate
    Cleveland Consignment Shoppe Aug 2018 - Dec 2019
  • Venture For America
    Fellow
    Venture For America Apr 2016 - Jun 2018
    Detroit, Michigan, Us
    Venture for America is a fellowship for recent grads who want to learn how to build a business while making an impact. VFA Fellows get training and join a startup in an emerging US city, where they live and work for two years at one of our hundreds of partner companies. They learn hands-on what it takes to build a company, while getting the mentorship, network, and ongoing support to prepare themselves to become successful entrepreneurs. Learn more at www.ventureforamerica.org.
  • Jeni'S Splendid Ice Creams
    Event Coordinator
    Jeni'S Splendid Ice Creams Nov 2016 - May 2017
    Columbus, Oh, Us
    • Planned, executed and evaluated events that serve Jeni’s ice cream products so that the company can strengthen bonds within local community and promote catering opportunities for customers.
  • Notre Dames
    Founder And President
    Notre Dames May 2014 - May 2016
    • Created a new club with a mission to strengthen the voice of women on campus.• Developed "Notre Dames" branding: website and social media presence, Talk It Out Tuesday’s – weekly discussion, Greetings, Dames! – weekly newsletter, and Venting with Venti’s – campus-­wide study breaks.• Connected with over 1,200 social media users over Facebook and club website: http://notre-­‐dames.tumblr.com/• Held over 50 events, including Blankets for Breast Cancer, Campus to Career – networking event with alumnae, and All-­Star Dames – coffee and conversation with Notre Dame alumnae.
  • Kirkland & Ellis Llp
    Professional Development Intern
    Kirkland & Ellis Llp May 2015 - Aug 2015
    Chicago, Illinois, Us
    • Managed and collected data from confidential personnel files for associates firm-wide; presentations created were heavily utilized by partners during the firm’s annual Associate Review process.
  • Cavanaugh Hall
    Resident Assistant
    Cavanaugh Hall Aug 2014 - May 2015
    • Selected to be a peer leader who works to build community and to support the well-being of 225 dorm residents.• Developed skills in time management and conflict resolution while coordinating weekly events and fostering relationships among residents.
  • Ge
    Product Management Intern
    Ge May 2014 - Aug 2014
    Boston, Ma, Us
    • Produced competitive comparison analyses of the market for LED outdoor products, highlighting main competitors and the GE advantage; findings were used by sales personnel and for internal training.• Created pitch-ready product samples by working with technology, sales, marketing, manufacturing, and packaging teams; samples developed to enhance sales team’s presentations.
  • Ge
    Technology Intern
    Ge May 2013 - Aug 2013
    Boston, Ma, Us
    • Conducted tests and data analysis on LED indoor products to validate the fulfillment of European Regulatory requirements; results were collected to meet strict deadline and enable the continuation of product sales in Europe.• Created process map for UL certification that visually represented each step and its estimated time; ultimately, the map led to improved efficiency and communication between the systems and design teams.
  • Nordstrom
    Sales Associate
    Nordstrom Jun 2012 - Jan 2013
    Seattle, Washington, Us
    • Worked in a sales environment that required financial responsibility and engaging with customers.
  • Lne Group
    Intern
    Lne Group Jun 2011 - Aug 2011
    Us
    • Reported on “Open Innovation” and other similar management practices of companies such as Procter & Gamble and Nine Sigma. • Researched and prepared background reports on potential clients for a business development database.

Alison Leddy Skills

Social Media Event Planning Teamwork Microsoft Excel Microsoft Office Powerpoint Social Networking Research Fundraising Matlab Programming Facebook Customer Service Microsoft Word

Alison Leddy Education Details

  • University Of Notre Dame
    University Of Notre Dame
    Sociology
  • University College Dublin
    University College Dublin
    Bachelor'S Degree
  • Laurel School
    Laurel School

Frequently Asked Questions about Alison Leddy

What company does Alison Leddy work for?

Alison Leddy works for Leverege

What is Alison Leddy's role at the current company?

Alison Leddy's current role is Client Experience | Entrepreneur | Engineer.

What is Alison Leddy's email address?

Alison Leddy's email address is al****@****oup.com

What schools did Alison Leddy attend?

Alison Leddy attended University Of Notre Dame, University College Dublin, Laurel School.

What are some of Alison Leddy's interests?

Alison Leddy has interest in Leadership Training, Entrepreneurship, Social Media, Notre Dame Football, Ted Talks, Golf, Crossfit.

What skills is Alison Leddy known for?

Alison Leddy has skills like Social Media, Event Planning, Teamwork, Microsoft Excel, Microsoft Office, Powerpoint, Social Networking, Research, Fundraising, Matlab, Programming, Facebook.

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