Senior Project Manager Geography IT & IT4IT | Solutions Activation | Enterprise & Technology Solutions

Technical Project Manager responsible for delivery of multiple projects across the Pertemps Network Group. Projects responsibility include:• Agile delivery of new cloud based CRM (Microsoft Dynamics) and client facing web portal for the management of training requests for Royal Mail drivers. Full project lifecycle management, business process analysis, defining the business case, solution architecture/design, supplier and resource management and financial management, reporting to key stakeholders including clients and company directors. Role required hands on approach including CRM system configuration and administration, user training and documentation for service transition to operational support. Value of project £100k+.• Project Team member responsible for the replacement of the company’s main recruitment CRM system to deliver business transformation and increased staff efficiencies. Responsibilities and activities included Business Analysis, technical requirements gathering and data mapping, data migration, user training, resource management of 3rd party supplier and co-ordination of migration and evaluation of suitable products. Value of project £3M+• Project Management for the implementation of cloud based application in Office365 and CRM replacing existing legacy Virtual Desktop solution and migration to cloud based exchange services. Value of project £100k+• Problem Management. Co-ordination of resolution of ongoing problem management for key client. Tracking of issues and management of 3rd party suppliers for resolution.During time in role completed accredited CRM User Group (CRMUG) Dynamics CRM System Administration certified training.

Main Projects include Data Centres - Management of the relocation of the Primary Data Centre to a new Data Centre site situated at a new facility and decommissioning of the legacy facility and infrastructure to includeBuild and expansion of environment, installation of power, cooling, UPS, racks, Generators and Building Management System.Replatform and virtualisation of servers (approx 600+) VMware, HP c7000 blade technologyReplacement and migration of storage solution (EMC VNX)LAN and WAN deploymentInternet, DMZ and Firewall installationSite decommissioningAssisting Operations teams with resolution to existing BAU issues with InfrastructureFinancial management of excess of £4.5mPublic WIFI into Public BuildingsRequirements gathering and Tender creation for public WIFI solution for 140 public buildings in line with government procurement and European State Aid grant funding with value in excess of £2.6mDigital Workplace Strategy - Project Manager working, current focus on short term quick wins to improve staff effeciencies through best practice and better use of technology. - Flexible and Mobile Working - Single Sign On - Social Media - Unified Communications - Bring Your Own Device - WiFi

ICT Strategy and Architect (Technical Project Manager) Project ManagerProjects includedRefurbishment of the Secondary Data Centre, rationalisation of the server Infrastructure, CCTV Control Room design.Co-ordination and Management of the IT requirements for Property and Accommodation Moves and Changes Refurbishment and development of the IT requirements of a Grade Two listed Building.LAN refurbishmentProject Manager for the deployment of a Customer Access Video Kiosk integrated with the Customer Contact Centre.Microsoft Lync deployment, Wide Area Network Review, Asset Portfolio/Site DecommissioningCarbon InitiativesVideo ConferencingWiFi Corporate/Guest/PublicBusiness/Client Liaison Solutions ArchitectContract Management including Tendering and ProcurementNext Generation Broadband Project Board Member for promotion and demand stimulation for NGB in Cheshire.e-Cheshire Partnership Technical Project Board Member – Partnership initative between Local Authority, Fire and Rescue, Police, NHS organisationsAsset ManagementTrainer (classroom and online)

Presiding Officer is responsible for the effective running of a Polling Station, supervision and training of its staff and to assist members of the public through the voting process. As Presiding Officer it is important that I be professional, approachable and sensitive to the public’s needs, having a calm considered approach was essential whilst maintaining appropriate boundaries at all times whilst representing the Council. Working as a Presiding Officer has been a unique experience, it requires adherence to procedures, maintaining the dignity of the role and promoting the democratic process.

Responsible for the Operational Support, Installation and Management of the WAN, LAN and IP Telephony Services. Service Delivery and development to over 700+ sites including schools and 8k+ end points inc libraries, Corporate and public sites across both Cheshire East and Cheshire West Councils including the reorganisation of the former Cheshire County Council and imagimation of 7 District Councils. Management of a team of 15+ FTE staff and contractors.Incident and Problem Management, Network Security, Network Performance Monitoring, Solution Design. Configuration of Network and Telephony devices.

Technical Project Manager Responsibility for delivery of LAN/WAN Network Projects and Solution DesignContract ManagementTender Procurement

Operations, Incident Support and Installation Engineer for WAN and LAN Business as Usual and Projects.