Aleeja Stanley Email & Phone Number

Austin, Texas, United States

San Antonio, Texas

• $900k in sales for 2023 with a 42.2% profit margin• Budgeted for $1.2M in sales for 2024 and a projected 45.9% profit margin• Work independently on open to buy program for men's and ladies apparel orders.• Responsible for the success and viability of the golf merchandise concession including the logo in a manner consisted with expectations from the Network. • Plans, purchases, coordinates and merchandises inventory of golf products offered for sale. Tracks, documents, manages and promotes golf product sales and implements inventory control.• Develops and retains relationships with various big-name vendors such as Johnnie-0, Summit Golf Brands, Peter Millar, Holderness & Bourne, and Titleist.• Maintains effective stock levels and ensures stock presentations are appropriate for all seasons.• Ensure positive guest experience by promoting anticipatory hospitality. • Trains, motivates, and develops Golf Shop sales staff and assistant merchandiser to ensure effective sales, service performance, techniques and product knowledge.• Presents merchandise in attractive displays and rotate keeping a fresh look to golf shop.• Ensures stockrooms are kept organized so that items are easy to locate.• Completes monthly inventory of golf shop.• Utilize Beanworks, RepSpark, Canva and Jonas.• Manages the "Briggs Ranch Insider" Instagram account.• 18k rounds played in 2023

San Antonio, Texas, United States

•Represents the Dormie Network by providing outstanding hospitality and anticipating member needs.•Responsible for managing member visits to home club and identifies opportunities to promote and initiate travel to other Dormie Network properties. Creates a unique and personalized experience for each guest.•Acts as point of contact in coordinating members lodging both onsite and offsite by managing room and casita assignments. Responsible for cordial check-in/check-out processes. • Coordinates stay-and-play certificate stays and discovery visits. Encourages new membership by building relationships with potential prospects. •Ensures all lodging facilities are properly maintained in cleanliness and aesthetic appeal, and appropriately staged for arrivals with appropriate merchandise, signage, and any requested personal details.• Bills member accounts according to their lodging and transportation needs. Creates guest accounts for non-members. •Assists in planning club events and drives membership activities including golf, food and beverage, and events across the network.•Maintains current knowledge of all network properties as well as local amenities such as offsite lodging, experiences, and restaurants. • Develop and nourish relationships with current and potential members as well as other local businesses.•Establish and maintain cooperative working relationships with other departments to ensure guest satisfaction.

San Antonio, Texas, United States

• Quickly and accurately prepare customized and standard beverages to customers. Maintain consistency of products to ensure customer satisfaction and return. Ensure accuracy of drinks by confirming with customer during various parts of process.• Educate customer on differences between recipes to include coffee versus espresso, number of espresso shots per drink size, syrup combinations for specialty drinks, dietary restriction options, etc.• Multitask effectively so customers have a minimal wait time. Cultivate ways of efficiency. Lowered wait time by 65%.• Generate revenue by creating and marketing new products. Anticipate business and customer needs. • Provide superb customer service that adheres to company values. Hold a calm and professional demeanor in periods of high volume or unusual events. Resolve customer complaints successfully and independently. • Assist employees in training. Lead shift in closing and opening procedures.• Ensure large bills are locked away and register is consolidated at end of shift. Secure and unsecure alarm system. Charge customers while taking into consideration any discounts or loyalty points by ways of credit card, cash, gift card, or ApplePay payments.• Designated to create and promote seasonal and specialty drinks.• Implemented various new cleaning and health procedures.

Ramstein Air Base, Rhineland-Palatinate, Germany

• Perform paraprofessional accounting duties: reconciliation, maintenance, and monitoring of accounts. • Compile data based on knowledge of bookkeeping practices, departmental operations, and financial systems. • Reconcile, compile, and track financial information to maintain accurate balance, post payments received and authorizes payments. • Prepare recurring and nonrecurring correspondence, reports, and other documents and reviews, finalize correspondence/documents prepared by others in handwritten or electronic drafts.• Communicate verbally and in writing with fund recipients, departments, and other agencies to resolve discrepancies and exchange or relate information regarding contract budgeting compliance, financial record corrections, and inter-department/agency appropriations or expenditures. • Prepares periodic summaries of financial transactions which may include balances, revenue and expenditure statements, statistical cost, and operating reports to support annual reports to federal and state agencies.• Interprets and explains rules, regulations, and policies regarding fiscal programs to staff to ensure compliance with contract terms and accounting procedures. Utilize subject matter expertise and critical thinking to trace discrepancies to resolve imbalances. Solely and successfully manage the Payroll department during staffing shortage. • Execute duties based on shared calendar, inputs appointments into supervisor’s and team member’s calendars. Coordinates meeting and office training events. • Review and processes incoming and outgoing correspondence utilizing professional email and other applications such as Skype for Business, and Microsoft Teams. Field phone calls for accounting office, provides accurate information and proper call forwarding / screening as required. Draft business correspondence using efficient typing practices.

Ramstein Air Base, Rhineland-Palatinate, Germany

• Perform clerical tasks including typing documents, compiling, and filing records, answering, and making telephone calls, scheduling appointments, and completing general office tasks. • Complete marketing and supply orders.• Use excellent computer and organization skills.• Multitask and work efficiently with minimal supervision to accomplish various tasks and duties as assigned. • Balance cash drawers, verify deposits and manage payroll for three facilities.• Utilize Microsoft Office Suite to communicate electronically with key stakeholders and to write correspondence, maintain databases and spreadsheets.• Field phone calls and address customers’ needs directly or forward as appropriate.• Revised office payroll procedures to increase accuracy, reducing timecard errors 27% for 30 employees across three facilities.• Managed Auto World’s distribution of car wash cards; found and repaired gaps in process, driving 100% accountability.

Ramstein Air Base, Rhineland-Palatinate, Germany

• Solely manage coffee stand during shift. • Prepare and sell coffee products by closely following the prescribed preparation techniques and recipes for various coffee drinks like lattes, espresso, and cappuccinos. • Welcome and greet customers, efficiently determining their needs and interests. Attract new customers and generating additional revenue, characterizing new and expanded products and services. • Explain and educate the customers about different coffee products by explaining and presenting to them the difference between coffee beans and preparation machines and demonstrating the operation of brewing equipment.• Sanitize or cleaning utensils, work areas and equipment. Regularly checking the temperature of refrigerators, freezers, or other heating equipment to make sure it functions properly. Order, receive, and stock retail products or stock supplies. Ensure a healthy and safe environment and a friendly atmosphere by following sanitation regulations and organization standards.• Maintain equipment from time to time by closely following operating guidelines, replenish supplies, troubleshoot breakdowns, call for checkup and repairs and perform preventative maintenance. • Developed brewing/serving efficiencies, reducing average customer wait time by 5 minutes.• Established reputation as best barista within the KMC; barista of choice for Armed Forces Entertainment Performer Trace Adkins and entourage.

Ramstein Air Base, Rhineland-Palatinate, Germany

• Make personalized suggestions and solutions through active selling, and sampling events. Provide personalized beauty product and regimen recommendations through guest engagement, product training, sampling events and actively selling. Help guests find the right products that fit their skin care regimen or make-up routine.• Create an inviting shopping environment by ensuring product is organized, in stock, signed correctly and available for guests to shop. • Encourage guests to explore beauty products with confidence by making sure the area is clean and testers are functioning. • Support changes to product assortment and keep inspiring product lines to guests all year round by remerchandising new product and maintaining a brand space following new sets. • Demonstrate a culture of ethical conduct, safety, and compliance. Perform other duties based on business needs.• Adapt communication style to build a trusting relationship with guests and influence beauty regimens. • Completed six product line changes, designed shelf layout to ease customer’s ability to find new and improved products.• Gained authorization/volunteered to apply makeup to Ramstein High School students for prom utilizing product line; follow on sales increased 15% for next 3 months.

Mildenhall, England, United Kingdom

• Produce high quality beverages such as lattes, cappuccinos, frappuccinos, smoothies, brewed coffee, espresso shots, and teas. • Work with others to provide a pleasant experience for customers. Set up and maintain work area in a neat and clean manner. • Open and close facility including obtaining cash bank and completing necessary documentation for cash funds accountability. • Assist with inventory and identify items for re-ordering. Train new employees.• Welcome and greet customers, efficiently determining their needs and interests. Explain and educate the customers about different coffee products and brewing techniques.• Developed skillset to make specialized coffee drinks; added variety to base menu helping to increase sales 15% during statistically slow period.