Aleemuddin Mohammed Email & Phone Number

Riyadh, Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Dawiyat Project Spearheading the operation and maintenance of the Cisco MPLS Service Provider Core Network. Monitoring and managing protocols and technologies including ISIS, OSPF, BGP, MPBGP, MPLS LDP, and EVPN. Hands-on experience with Cisco IOS XE and XR devices such as ASR9904, 9906/9910, ASR903, NCS540/520, and C9300. Overseeing the operation and maintenance of the Cisco NCS Optical network, specifically NCS2006. Proficiently provisioning optical circuits and implementing rerouting strategies during network maintenance. Proficiency in the configuration and management of DWDM, and IPoDWDM technologies Developing and updating network topology to ensure optimal performance. Reviewing and implementing change requests with precision. Configuring new nodes released by the planning team to enhance network capabilities. Conducting surveillance of the network and implementing necessary changes to avert potential threats. Proactively troubleshooting network issues across complex service provider core networks. Provisioning L2VPN and L3VPN services for both FTTH and enterprise networks. Efficiently managing network infrastructure using SNMP, NMS, Cacti, SolarWinds, and EPNM. Scheduling change requests and flagging issues to address discrepancies promptly. Preparing operational change requests and reviewing/validating changes for seamless implementation. Implementing and maintaining EVPN and pseudo wires (PWs) circuits to optimize network performance. Managing business customer services with a focus on delivering high-quality solutions. Coordinating with other service providers and the transmission team to achieve desired outputs. Ensuring service reliability on provisioned circuits through rigorous monitoring. Mentoring Level 1 and Level 2 engineers to enhance team capabilities. Preparing and reviewing CMs for network changes with meticulous attention to detail.

Riyadh, Riyadh Region, Saudi Arabia

 Troubleshooting of SDH, DWDM, 100G,200G networks core links at SNFN Network KSA Level 2 support to field units on CISCO Next generation DWDM/SDH & IPoDWDM Access.  Good knowledge of the architecture and design of SDH/DWDM/ASR and capability to understand and analyze both the hardware and software aspects of the equipment.  Co-ordination with Transport Engineering, Field Operations, and OSP Engineering to successfully clear troubles within pre-determined MTTR.  Manage ISP and OSP part of network from both technical and management aspect.  Configure network transmission equipment, and support devices as per standard procedures.  Preparation of corrective action plan for Link FEC Errors/TCA Low High Optical Power section resolution.  Provisioning of circuits (E1’s, STM-1, STM-4, STM-16, STM-64, 1GE, 10GE, 40GE, 100GE & 200GE) as per the requirement of customers.  Troubleshooting and monitoring of Transmission and Datacom services by using CISCO CPO/CTC and EPNM.  Identify the location and severity (Critical/Major/Minor) of the alarm or event of systems and initiate recovery actions, notification procedures if required.  Customer complaints handling and coordinating with OLO’s (Other Local operators).  Rerouting Circuits to save traffic. Configuration and hands on experience of CISCO SDH, DWDM, MSTP,100G,200G,400G  TS of DWDM & SDH hardware issues by providing technical support to field engineers and directly on IP and optical EQPT to achieve maximum network up time and resolution of all issues.  Providing Fault management and configuration Management Support.  Remote management for SDH (Cisco ONS 15454/ONS 15600 DXC), DWDM (Cisco ONS 15454 and CISCO NCS 2K)  Hands On experience on CISCO JDSU ONMS RTU used for tracing the cable cut location, Including Manual Tracing with ONMS.  Implemented, and supported Cisco routers (ASR 903 and ASR907).

Riyadh

 Handling all CWO activities Creation & modification of SDH & DWDM services (CWO Lower & Higher Order). Troubleshooting for the SDH & DWDM networks (Cisco). Carrying out and Managing JV’s with the customers Implementing/supporting in network configuration activities Co-ordinate with other NOC staff to ensure the proper hand-over of work Dealing with multi clients Good hands-on experience with CISCO 100G, 10G, 40G, ML cards, and OTU2 cards Well experienced in creating different types of circuits (100G, 10G, STM-64, STM-16, STM-1, E1, OTU2, and OUT2e) On hands experience of multi-degree nodes network Performs technical activities to service the customer directly or through customer interface, under the supervision and following defined procedures Manage technical accountabilities of a small team of technical experts Well experienced with SDH/DWDM environment Responsible for the Hardware Installation and configuration of the work order and service provisioning with MOBILY and ITC to their business customers On hands experience of Optical Spectrum analyzer, SDH Analyzer (2.5G & 10G), OTDR, BERT Meter and Optical Power meters Well experienced in working with CISCO NMS like CTC (Cisco Transport Controller), CTM (Cisco Transport Manager), CPO, CIC and RTU Work with Transmission O&M team for the traffic verification On hands experience of SDH/DWDM equipment’s like Cisco ONS 15454 (SDH, DWDM, DXC) and Cisco ONS 15600 (SDH, DXC) Communicate with Field teams to manage and clear the faults

Riyadh

>Developed technical parameters required to direct and guide drafters plus designers. Direct flow of drafting as well as designer duties. Ensured all design schedules are accomplished inclusive of providing regularly project status update to all project engineers.>Credited for the day-to-day O&M activities of SNFN (DWDM/SDH). Gave the technical support to customer for optical network. Organized my maintenance team and assigned tasks to team members according to circumstances of network communication and being a focal point of dissemination of information from management to team and vice versa.>Scheduled and followed up requested TCN/MDT’s and ensure that the purpose of the activity is successfully accomplished Maintaining daily reports. Prepared Outage and Fault Analysis reports following failures on the system. Used NMS (CTC, CTM, RFTS) followed responsibilities were held Monitor SNFN network (SDH/DWDM) 24/7. Performed first level service and fault restoration. Troubleshooted core network problems and alarms. >Escalated incidents by following the laid down procedures. Coordinated with other departments (OSP and telecom teams) Coordinated with other Functional units and staff to ensure technical issues are resolved. Prepared Outage and Fault Analysis reports following failures on the system. Provided Support to field, operational and installation personnel to rectify the faults. Identified network issues and escalating network faults. Carried out maintenance and repair of the Network to ensure the required availability targets of all Network and Service KPIs are achieved, dealing with multi clients.

Riyadh

>Deployed and inspecting IT network systems. Oversaw the safe installation of hardware and cabling systems. Monitored the performance and capacity of computer systems. >Performed regular checks on network hardware and software. Responded to network alerts and hardware malfunctions. Diagnosed and troubleshooted network errors.>Tracked and documented network issues and compiling incident reports. Responded to user requests and providing network training. Managed system backups and network security protocols.

>Managed a team of representatives offering customer support. Oversaw the customer service process. Resolved customer complaints brought to your attention.>Planned the trained and standardization of service delivery. Monitored the work of individual representatives and of the team.>Conducted quality assurance surveys with customers and providing feedback to the staff. Possessed excellent product knowledge to enhance customer support. Maintained a pleasant working environment for your team.