Administrator
Current
Feb 2024 - Present
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Aleeza Arshad Email & Phone Number
Technical Support Specialist
at
ElectriRide
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
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Quick answer
Aleeza Arshad is listed as Technical Support Specialist at ElectriRide, based in Karāchi, Sindh, Pakistan. AeroLeads shows a matched LinkedIn profile for Aleeza Arshad.
Aleeza Arshad previously worked as Administrator at Electriride and Happiness Contractor at Automattic. Aleeza Arshad holds Bachelor'S Degree, Fiber, Textile And Weaving Arts, A+ from Indus University.
Company email context
Email format at ElectriRide
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ElectriRide
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Profile bio
About Aleeza Arshad
Experienced Technical Support Agent with a proven track record of four years in providing exceptional technical assistance. Throughout my career, I have played a pivotal role in delivering top-notch support and maintaining strong relationships with clients, ensuring their success while utilizing the products and services. A natural problem solver and excellent communicator, I take pride in troubleshooting complex technical issues and finding creative solutions that streamline partner requirements. My passion for helping others succeed has driven me to meet important SLAs, ensuring timely responses and resolutions. With a background in IT and Technical Support, I am well-equipped to tackle various technical challenges and leverage my expertise to support partners in their journey on the Insider platform. I am enthusiastic about contributing to innovative solutions and nurturing lasting partnerships within the industry.
Current workplace
Aleeza Arshad's current company
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6 roles
Aleeza Arshad work experience
A career timeline built from the work history available for this profile.
Happiness Contractor
-Troubleshoot and resolve website-related issues by having in-depth knowledge of HTML and CSS.-Assist with account management and billing inquiries.-Guide users on setup, customization, and optimization.-Offer advice on plugin and theme usage.-Assist customers with website migration to and from WP, ensuring a smooth transition and data integrity.-Collaborate with teams to report and resolve bugs.-Contribute to knowledge base documentation.-Stay updated with WordPress.com features.
Mar 2023 - Jun 2024
Technical Support Specialist (Remote)
-Ticketing & Chat support for Crypto start-up in the American timezone. -Handling all basic and technical issues that the users have on tickets/emails and chats using Freshdesk.-Reviewing users’ accounts on the backend. -Assisting them with subscriptions. -Escalating refund requests. -Forwarding technical issues to the developers. -Activating accounts. -Guiding about different types of subscriptions. -Guiding users with strategies and signals. -Matching payment requests. -Unlocking temporarily locked accounts.
Feb 2021 - Feb 2022
Customer Service Representative (Remote)
Used to assist customer queries and complains through Freshdesk.Dealt with customers through chats, emails and, inbound & outbound calls.
Apr 2021 - Jan 2022
Customer Service Representative (Remote)
Sao’S Cakes And Bakers
-I used to handle all the customer queries on their Instagram, Facebook and WhatsApp Business.-Promoted monthly deals.-Tell the customers about the order placing criteria.-Provided the customers with price lists.-Designed customised orders by advising the customers according to their requirements.-Made customers to fill out a format to confirm their orders.-Escalated the orders.
Sep 2020 - Jan 2022
Customer Service Representative (Remote)
-Handles customer queries.-Provided information about domain name and hosting.-Provided information about website designing.-Placed orders and asked for relevant information.-Escalated orders.
Jan 2019 - Jul 2020
1 education record
Aleeza Arshad education
FAQ
Frequently asked questions about Aleeza Arshad
Quick answers generated from the profile data available on this page.
What company does Aleeza Arshad work for?
Aleeza Arshad works for ElectriRide.
What is Aleeza Arshad's role at ElectriRide?
Aleeza Arshad is listed as Technical Support Specialist at ElectriRide.
Where is Aleeza Arshad based?
Aleeza Arshad is based in Karāchi, Sindh, Pakistan while working with ElectriRide.
What companies has Aleeza Arshad worked for?
Aleeza Arshad has worked for Electriride, Automattic, Cryptohopper, Freshworks, and Sao’S Cakes And Bakers.
How can I contact Aleeza Arshad?
You can use AeroLeads to view verified contact signals for Aleeza Arshad at ElectriRide, including work email, phone, and LinkedIn data when available.
What schools did Aleeza Arshad attend?
Aleeza Arshad holds Bachelor'S Degree, Fiber, Textile And Weaving Arts, A+ from Indus University.
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