Alefe Consoli Pimpão Email & Phone Number

State Of Paraná, Brazil

Curitiba E Região

• Manage 250 corporate clients (B2B), including medium and large companies with a focus on technological solutions in Telecom, IT, Infrastructure, Cloud, PABX in the cloud, omnichannel, data center, hosting, and.
• Analyze the customer’s corporate structure to scale the most appropriate technological solutions.
• Build and maintain strong partnerships in order to understand customer needs and expectations to improve their experience and increase satisfaction.
• Expand solutions for existing customers while increasing added value and customer experience.
• Spearhead active inbound and outbound prospecting so as to expand the customer base.
• Serve as a focal point for communication between client and company for solving problems quickly and ensuring satisfaction.

Curitiba, Paraná, Brasil

• Managed and trained the team of consultants, empowering them at all stages of sales prospecting from approach techniques all the way to closing the deal and communicating with customers.
• Implemented strategies to expand the customer base and grow the portfolio by guiding active prospects.
• Led the entire consulting cycle, ensuring the delivery of high quality customized solutions and managing the continuous relationship with customers.
• Identified upselling opportunities to increase revenue through additional solutions for customers.
• Helped more than 50 B2C clients achieve their financial goals by offering solutions in personal finance, investment, and asset management, while developing skills in communication and negotiation.
• Monitored the team and analyzed the results so as to optimize efficiency and make sure that the targets set were reached.

Curitiba, Paraná, Brasil

Curitiba

• Gained experience in the areas of buying and selling, contributing to the efficiency of commercial processes.
• Negotiated with more than 30 suppliers, promoting agility in transactions.
• Reviewed contracts and controls to ensure renegotiation deadlines and document organization.
• Created spreadsheets to standardize infrastructure and network payments, reducing the processing time.
• Led technical evaluations of installations linked to civil engineering to ensure the viability of projects.
• Collaborated in meetings with strategic clients to address technical and commercial challenges.