• Manage 250 corporate clients (B2B), including medium and large companies with a focus on technological solutions in Telecom, IT, Infrastructure, Cloud, PABX in the cloud, omnichannel, data center, hosting, and collocation.• Analyze the customer’s corporate structure to scale the most appropriate technological solutions.• Build and maintain strong partnerships in order to understand customer needs and expectations to improve their experience and increase satisfaction.• Expand solutions for existing customers while increasing added value and customer experience.• Spearhead active inbound and outbound prospecting so as to expand the customer base.• Serve as a focal point for communication between client and company for solving problems quickly and ensuring satisfaction.• Provide internal training in the IT/Infrastructure sector.• Negotiate terms that maximize value for both parties and develop strategies to achieve and exceed revenue targets.• Monitor performance so as to adjust strategies to make sure that the targets and expected results are reached.

• Managed and trained the team of consultants, empowering them at all stages of sales prospecting from approach techniques all the way to closing the deal and communicating with customers.• Implemented strategies to expand the customer base and grow the portfolio by guiding active prospects.• Led the entire consulting cycle, ensuring the delivery of high quality customized solutions and managing the continuous relationship with customers.• Identified upselling opportunities to increase revenue through additional solutions for customers.• Helped more than 50 B2C clients achieve their financial goals by offering solutions in personal finance, investment, and asset management, while developing skills in communication and negotiation.• Monitored the team and analyzed the results so as to optimize efficiency and make sure that the targets set were reached.

• Gained experience in the areas of buying and selling, contributing to the efficiency of commercial processes.• Negotiated with more than 30 suppliers, promoting agility in transactions.• Reviewed contracts and controls to ensure renegotiation deadlines and document organization.• Created spreadsheets to standardize infrastructure and network payments, reducing the processing time.• Led technical evaluations of installations linked to civil engineering to ensure the viability of projects.• Collaborated in meetings with strategic clients to address technical and commercial challenges.