Ale Gómez Email & Phone Number

España

Bigger Picture Consulting desarrolla las habilidades empresariales de profesionales independientes para hacer crecer negocios que tienen un impacto positivo en el mundo. Nuestra aceleradora es un entorno de alto rendimiento para enfocarse, simplificar y potenciar negocios unipersonales para encaminarlos hacia su crecimiento al margen del tiempo de su fundador. Operamos de forma remota desde España con un equipo de los mejores profesionales digitales del país, habiendo servido a más de 50 clientes. Nuestros programas incluyen:ACELERADORA SOLID BUSINESS:Un método con 5 pilares para sentar las bases sólidas de un negocio para que crezca por encima de las 6 cifras al margen del tiempo de su fundador. A través de implementación de sistemas y seguimiento de métricas a lo largo de 6 meses, traemos a un equipo de profesionales que te acompañarán a transformar tu autoempleo en un negocio sólido.BUSINESS FITNESS MASTERMIND:Eres la media de las personas que te rodean. Un mastermind es un entorno seguro con personas que tienen metas y valores parecidos. En nuestros eventos recurrentes te rodearás de emprendedores con visión de empresario con la intención de impactar al mundo de forma positiva, masiva, y siendo bien remunerado por ello.

España

Existe una habilidad que ningún emprendedor se puede saltar: el control financiero.Cada persona tiene 4 pilares económicos en su vida:1. Ingresos = profesión2. Gastos = estilo de vida3. Ahorros = colchón de seguridad4. Inversiones = patrimonioTrabajo con consultores y asesores para ayudarles a hacer las paces con su dinero y aprender a gestionar sus finanzas para poder escalar su negocio. Revisamos las 4 áreas. 1. Las finanzas de un negocio pueden impresionar al principio, pero se tarda muy poco en aprender a cómo gestionarlas y delegar el trabajo repetitivo en sistemas y una asistente virtual de manera que el negocio tenga salud financiera.2. Todos tenemos derecho a la libertad, y un emprendedor se la merece más que nadie. Para poder gastar sin mirar la cuenta y tener el estilo de vida deseado hay que diseñarlo y crear sistemas que te permitan disfrutar de la vida. 3. Los ahorros son una trampa peligrosa. La mayoria de gente ahorra sin sentido, lo que hace que el número no crezca y se gaste el dinero en "emergencias". 4. Las inversiones son un área poco comprendida. Se vende tanto la libertad financiera y los ingresos pasivos que las inversiones se confunden con el santo grial de la libertad, cuando en realidad es una herramienta que forma parte de un sistema más grande. Solo controlando las 4 areas se puede tener una economía personal estable y creciente.

Amsterdam, North Holland, Netherlands

Este fue un proceso de estudio de mercado previo a introducirme como profesional independiente en la escena emprendedora de España.LOGROS:➤ A través de crecimiento orgánico, alcancé una audiencia media de 45 oyentes semanales;➤ 30+ profesionales internacionales entrevistados;➤ 2 atletas profesionales entrevistados.

Amsterdam, North Holland, Netherlands

• Intensive immersion in the e-commerce SaaS business model, its sales processes and market landscape.• Shared observations and proposals to improve the onboarding experience, effective leadership and process design.

Amsterdam Area, Netherlands

ACHIEVEMENTS:➤ Stopped losses through the pandemic by renegotiating contracts with mid tier partners to change from PPC model to Revenue Share model.➤ Maintained a healthy ROI overall within my portfolio by reallocating Data Science resources prioritising bidding on highest tier partners;➤ Strengthened visibility on performance by creating dashboards displaying different angles;➤ Optimised accommodation inventory by 30% by SQL querying and activating available but inactive accommodations. � What is the meta team and what did my direct team do❓ The metasearch teams include Data Science, Product, Analytics and Commercial. The main goal is to bid effectively and manage marketing operations with metasearch aggregators. Our role in the commercial team is to be the Point Of Contact of the partner and the glue between internal teams.RESPONSIBILITIES:☑ Lead the first-price auction portfolio with metasearch partners, including Trivago, Kayak, Skyscanner and Holidu;☑ Growing the business relationship with our external partners and organise Quarterly Business Reviews;☑ Manage performance, technical setup and technical integration with B2B partners;☑ Control API migrations and troubleshooted reporting problems displayed in Tableau by diving into workflows picking up data from SFTP servers;☑ Lead implementation of new developed features such as the display of special deal labels, increasing CTR and conversion rates;☑ Maintain updated documentation of performance, incidents and operations.☑ Support, grow and coach a team of technical and analytical marketeers;☑ Liaise with the Data Science team to update on performance and agree on bidding strategy;

Amsterdam Area, Netherlands

Achievements:➤ Started 60+ interdepartamental collaborations under a year;➤ Lead procurement of CRM tool for internal operations; ➤ Secured a spot in the technical onboarding program, reaching 100% of all technical new hires through 2018 and 2019.➤ Designed and lead implementation of Go-To-Market strategies for two new services: geo dataset production for product teams and global visual assets for properties;� What is the content department and what did your team do❓The Content Department in Booking.com produces and sources content to fuel digital products and marketing strategies across the company. My role as an account manager was to work alongside product and marketing teams, ensuring that all their content needs were met and eliminating roadblocks to speed operations and guarantee delivery within deadlines.Main Responsibilities:☑ Network with product and marketing managers;☑ Join sprint meetings with product teams; ☑ Interview department leaders and understand content needs in different verticals of the business;☑ Offer consulting to business unit leaders on localisation operations in order to define strategies to reach emerging markets;☑ Solidified the content department's position as the in-house content provider and established Booking.com's Content brand within the Booking Holdings group by collaborating with marketing teams in sister companies;☑ Act as advisor on content strategy for the Core Customer Journey product organisation;☑ Acting commercial owner for our machine learning team specialised in machine translations; ☑ Public speaking, introducing the content department in tech org meetings;☑ Coordinate the assignment of project managers to key product teams, being accountable for a timely delivery and quality of content.

Amsterdam Area, Netherlands

Achievements:• Improved accuracy of performance reporting, resulting an improvement in accuracy from 85% to 99%, measured in manual post-evaluation corrections;• Developed a system for managers to self manage and access performance reports, reducing more than 1000 hours of work combined globally and improving the accuracy mentioned in the point above;• Coordinated local leadership from director to team lead level;• Created easy-to digest documentation of processes, increasing transparency and enabling local management,• Integrated innovation projects into our financial process.Lead of the global monetary incentive program (bonus) in Customer Service with 7000+ employeesMy scope included all internal workforce from front line executives up to senior management and workforce management teams, including the outsourcing planners and analysts. The following were some of my responsibilities:- Reporting and working with Compensation & Benefits counterparts to issue global payouts;- Stakeholder management with middle and senior management for 8 offices worldwide, as well as managing directors in EMEA, APAC and Americas;- Development and automation of processes to reduce human working hours and improve accuracy and transparencyWith the innovations made on parallel processes, I was able to automate the administrative tasks of this role in less than 2 years and make the role obsolete.

Berlin, Germany

Key Responsibilities• Managed a team of 15-20 CS Executives• Promoted 3 team members to supervisors• Interviewed applicants• Coached and trained employees, driving team performance and quality• Built team identity and organised bonding events

Lille, France

• Moved to Berlin to open new office and led the creation of the team of “senior agents”.• Handled mass issues (problems affecting up to 700 guests)• Subject matter expert on historical data of changes made on properties’ rates and availability.

Lille Area, France

• Top productivity performer in 3 consecutive teams for 8 months (until promotion); • Excellent quality score;• Consistently achieved over 9/10 customer satisfaction. • Coached peers on increasing productivity balancing quality and customer experience.

Santa Cruz De Tenerife Area, Spain

• Built an online presence and managed social media accounts• Hosted special events

Thepowermba, Mba, Business Strategy, Entrepreneurship, Marketing, Innovation & Digital Transformation

Mechanical Engineering, Industrial Engineering, Dropout (Abandonado)

Activities and Societies: Rugby team Dropping out of university is one of the major highlights in my life. These are the subjects I.

Sciences

Activities and Societies: Athletics team Mathematics Physics Chemistry Information Technology Technical drawing

Igcse

Activities and Societies: Basketball team, Athletics team