Alejandra Gordillo

Alejandra Gordillo Email and Phone Number

IT Consultant - IT Operations - IAM Management - End User Support @ InsideScale
san francisco, california, united states
Alejandra Gordillo's Location
Zapopan, Jalisco, Mexico, Mexico
Alejandra Gordillo's Contact Details

Alejandra Gordillo work email

Alejandra Gordillo personal email

n/a
About Alejandra Gordillo

Computational Systems Engineer who has been an IT Consultant with 5+ years of experience working remotely with different sizes of IT teams: startups, US-based and global companies. Managing systems, IAM management, procurement, automation, and End User support.Critical thinker and trouble resolver with oral and written communication skills. Enthusiastic learner.

Alejandra Gordillo's Current Company Details
InsideScale

Insidescale

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IT Consultant - IT Operations - IAM Management - End User Support
san francisco, california, united states
Website:
insidescale.com
Employees:
4
Alejandra Gordillo Work Experience Details
  • Insidescale
    It Manager
    Insidescale Nov 2023 - Present
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  • Delegate
    It Consultant
    Delegate Nov 2021 - Nov 2023
    Zapopan, Jalisco, México
    Managed systems, MDM, and license administration. Software and hardware procurement. Resolved support incidents remotely for users in the US. Planned and implemented InfoSec awareness training sessions. Reduced costs by analyzing, comparing, and replacing tools.Kept Information Security Ops documentation updated and planned improvements.
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  • Wipro
    Remote Desktop Support L2
    Wipro Sep 2019 - Nov 2021
    Guadalajara, Jalisco, Mexico
    Remote support L2 - Application and desktop support administration. Incidents, service requests resolution, knowledge base creation.
    View
  • Wipro
    It Service Desk Administrator
    Wipro May 2019 - Sep 2019
    Guadalajara Y Alrededores, México
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  • Csfacturación
    Customer Service Engineer
    Csfacturación Sep 2017 - Apr 2019
    Veracruz Y Alrededores, México
    Implementación de soluciones tecnológicas de marketing.Atención al cliente y administración de Tickets.Análisis de requerimientos de desarrollo de software.Proveer soluciones y seguimiento a requerimientos de desarrollos especializados.Análisis de mejora de productos: pruebas, investigación, propuesta y seguimiento UX.Implementación la documentación y mejora de procesos: soporte técnico, atención al cliente y ventas.
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  • Greenpeace
    Volunteer
    Greenpeace Dec 2014 - Aug 2017
    Veracruz Y Alrededores, México
    Conferences and informative talks on environmental impact issues in collaboration with other NGOs in schools, communities and public parks.Organization of events and creation of digital content for some events.
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  • Instituto Tecnológico De Veracruz
    Residente En Investigación Del Departamento De Sistemas Y Computación
    Instituto Tecnológico De Veracruz Dec 2016 - Jun 2017
    Veracruz Y Alrededores, México
    Investigación, modelado e implementación del proyecto: "Modelo de un Sistema Tutor Inteligente para el Desarrollo del Pensamiento Computacional".
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  • Logistica Inmoviliaria Integral
    Information Technology Specialist
    Logistica Inmoviliaria Integral Feb 2017 - May 2017
    Mata De Pita, Veracruz.
    Mantenimiento preventivo a equipos de cómputo. Re estructuración visual de landing pages - diseño web. Instalación y configuración de equipos de Red: Antenas, cámaras, control de acceso, etc. Cotizaciones y planificación de proyectos.

Alejandra Gordillo Education Details

Frequently Asked Questions about Alejandra Gordillo

What company does Alejandra Gordillo work for?

Alejandra Gordillo works for Insidescale

What is Alejandra Gordillo's role at the current company?

Alejandra Gordillo's current role is IT Consultant - IT Operations - IAM Management - End User Support.

What is Alejandra Gordillo's email address?

Alejandra Gordillo's email address is al****@****ale.com

What schools did Alejandra Gordillo attend?

Alejandra Gordillo attended Instituto Tecnologico De Veracruz, Universidad De Sevilla, Instituto Angloamericano.

Who are Alejandra Gordillo's colleagues?

Alejandra Gordillo's colleagues are Jacqueline Castellanos, Arlette Aguilar.

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