Alejandra L. Email & Phone Number

London, Ontario, Canada

* Attended requirements review meetings with customer business analyst to ensure correct information was provided to the development group before development started and provided test effort estimates base on such requirements* Created and executed test cases for GeoView Port, GeoView Port mobile version, MPS and MPS Admin Portal all of them web applications; also assisted with testing for new applications still under development phase.* Identified and reported defects, performing follow up until closure. * Performed final test on production environment after deployment was completed for all application.* Initiated test automation effort for GVP & MPS applications using Selenium and Python.* Help the support group to validate defects reported by customers.

London, Ontario, Canada

* Created and executed test cases for eDiscovery Reviews specialized software, worked on web and database areas. * Identified, reported and follow up defects until closure. * Work with the Technical support team to perform UAT on customer environments after being upgraded from one version to other.* Assisted with the test plan creation prior new versions were given to QA team

Guadalajara, Jalisco, Mexico

QA software engineer, responsible for testing software projects under ITTS-PRISM department. * I created and executed test plans for internal and customer facing tools. Report defects and perform final verification of applications before applications were released to production.* I actively participate providing new ideas and analysis in order to identify areas of opportunity, saving costs and preventing issues, thanks to my active participation and success of my proposals I was monetary awarded by recommendation of my manager more than once.* I successfully participate on the improved of existing QA processes, this effort showed the need to use a new tool for the QA group, after analysis of different software alternatives Quality Center was selected to be the tool were all information and process will be located allowing different areas to interchange information and check status in a single place. I was responsible for the implementation of the tool, documentation creation and users training.

Guadalajara, Jalisco, Mexico

Bank of America Technology Project Manager, responsible for twelve projects covering all aspects of Project Management all the way from Start Up to Closure of projects. * I had to develop strong problem solving and negotiation skills in order to make sure that all of the deliverables where in compliance with our SLA. I was able to successfully implement all TCS internal QA standards (aligned to PMI) in all twelve projects, according to our customer needs. * A critical point for the success of the projects was to define “SPOCs” (Single Points of Contact) for each project; communication among leaders and team members was improved. * I was able to successfully communicate critical information to management base in Austin Texas while coordinating technical meetings at different timeframes with teams located in the USA, India and Canada* Some projects where aligned to DMAIC (six sigma) methodology, I successfully followed up and reviewed project calendar, milestones definition, monthly forecast of the projects, as well resource engagement from technical groups during project phases are required.

Guadalajara, Jalisco, Mexico

Bank of America Enterprise Performance Testing, responsible for a team of thirteen resources, coordinated workload assignation provided progress and defects reports at team and managerial level. * I coordinated the team located in Guadalajara, assigned resources according to project needs; this included me since I was also involved in the test of applications.* I was involved in the requirements gathering also validation of functionality that needed to be automated in upcoming projects.* I created new scripts and updated existing ones to be used in the test cycles. LoadRunner was the tool used to automate the test scripts. Performance Center was used to execute and analyze the results after each cycle of test. Information regarding progress or defects was provided to development and management weekly.* After completing a project detailed reports were sent to development team and Technical SMEs and executive reports were provided to management.

Guadalajara, Jalisco, Mexico

V & V Technical Lead, responsible of the team in Guadalajara assigned to test Flight Management System Airbus 320 embedded system.* As technical lead I had 10 engineers reporting directly to me. By using customer requested tools like Honeywell’s estimation tool, I created test execution plans based on requirements and code changes including structural coverage. On weekly bases I reported to management based on Phoenix execution plans, detailed status and metrics for earned value hours for each resource in my team. * Complex scripts from creation, update and monitoring execution performance were part of my activities as technical lead. * Implemented production methodologies to improve deadline adherence and project efficiency.* Ability to get on with all levels of people and possess strong relationship building skills. *Demonstrated ability to work with and support cross-functional project teams

Guadalajara, Jalisco, Mexico

Responsible for delivering projects against agreed scope, budget, schedule and customer expectation. * Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance. * Escalating promptly any issues that may impact operations.* Monitoring project and team performance.* Coordinate and lead successfully CMM software implementation according to the company needs defining process besides implementing software tools that helped to increase the maturity level of the company.

Guadalajara, Jalisco, Mexico

* As test lead I assigned the test cases to members of the team, besides coordinating weekly meetings to monitor progress and defect reporting. * Coordinate and lead successfully CMM software implementation according to the company needs defining process besides implementing software tools that helped to increase the maturity level of the company.* As Defect Analyst my responsibilities included validation of defects report by test teams using several applications (SAP, Partner Commerce, Partner Commerce Servers among others); assigning defects to appropriate development group. Coordinate interaction between development and test teams and software experts as required.* As tester I was in charge of test document creation including traceability matrix, test cases, test plans, defect and progress reports, test execution, defect creation, tracking and verification.*Test cases were executed manually using different environments (AIX, Web, AS400 and Database) depending on the application being tested. Defect report was done using UVAS as repository.