Alejandra Hernandez Email & Phone Number

Ontario, Canada

- Administrate daily operations to ensure efficiency.- Cultivate key client and supplier relationships, enhancing customer loyalty and expanding supplier network.- Drive digital marketing strategies, executing social media, email, and SEO campaigns to increase brand awareness.- Organize, set up and coordinate professional trade shows.- Collaborate with.

San Francisco Bay Area

- Collaborate on the development of an educational program empowering entrepreneurs and small business owners to build e-commerce platforms.- Organize and create content for program modules, ensuring clarity and accessibility for users with varied technical backgrounds.- Simplify complex e-commerce concepts, providing easy-to-understand explanations for.

Mississauga, Ontario

- Launched Customer Experience Management (CEM) programs to increase customer engagement and satisfaction, directly contributing to renewals and upsell opportunities.- Led CEM programs for international clients in casual dining and banking across the U.S., Canada, and Latin America, building strong relationships with key stakeholders.- Coordinated project.

Mississauga, Ontario, Canada

- Supported project management across multiple accounts by coordinating tasks, tracking progress, and ensuring adherence to deadlines and budgets.- Worked closely with clients to define and document business requirements for system configurations, development, and implementations.- Utilized Agile and Scrum techniques to streamline workflows and drive.

Bachelor Degree In Economics, Economics

Education record