Director Of Operations
Current• Spearheaded a diverse, cross-functional team of pharmacists, technicians, and administrative staff, unifying them toward the achievement of both immediate and long-term goals.• Orchestrated the complete HR lifecycle, from crafting Standard Operating Procedures (SOPs) and talent acquisition to fostering strong employee relationships.• Maintained rigorous oversight and compliance in everyday operations, ensuring all aspects—from production and labeling to packaging and finished goods—met stringent quality standards.• Authored and regularly updated a comprehensive set of pharmacy Standard Operating Procedures, job aids, and policy guidelines, ensuring steadfast adherence to compliance regulations.• Held full accountability for ensuring employee compliance with local, state, and federal laws, as well as with Standard Operating Procedures (SOPs), quality assurance protocols, and good documentation practices (GDPs).• Aided in the management of change control activities and documentation, including the oversight of validation change control documents, work orders, and hold requirements.• Ensured rigorous compliance with an array of licensing and regulatory frameworks, spanning federal, state, local, and company-specific guidelines, with an emphasis on product quality and employee safety.• Demonstrated adept communication skills across all company levels, leveraging both written and verbal channels to effectively convey critical information.• Stayed abreast of emerging technologies and software applications, fostering an environment of continuous improvement and adaptation.
