Alejandra Ramirez Email & Phone Number

United States

Generated specific candidate pool for career opportunities through strategic placement of advertisements and conducting initial interviews and pre-screening assessments.• Operated and maintained applicant tracking and candidate management systems, took responsibility of all Spanish speaking candidates• Verified applicant references and employment details• Trained all new Jr. recruiters that came in and helped maintain a flow of new candidates coming in

United States

Generated specific candidate pool for career opportunities through strategic placement of advertisements and conducting initial interviews and pre-screening assessments.• Operated and maintained applicant tracking and candidate management systems, took responsibility of all Spanish speaking candidates• Verified applicant references and employment details• Trained all new Jr. recruiters that came in and helped maintain a flow of new candidates coming in

Dallas, Texas, United States

• Ensure that U.S. Citizens received the most up-to-date information in order to schedule and obtain the COVID-19 vaccination by taking ownership of every interaction• Responsible for following CDC guidelines to resolve concerns about the vaccines and vaccination requirements while successfully working remotely• Take responsibility of putting forward a customer-conscious attitude on the phones to assist the callers as well as meet the call metrics for talk and hold times, schedule adherence, and meeting or exceeding call quality expectations

Dallas, Texas, United States

• Ensure that U.S. Citizens received the most up-to-date information in order to schedule and obtain the COVID-19 vaccination by taking ownership of every interaction• Responsible for following CDC guidelines to resolve concerns about the vaccines and vaccination requirements while successfully working remotely• Take responsibility of putting forward a customer-conscious attitude on the phones to assist the callers as well as meet the call metrics for talk and hold times, schedule adherence, and meeting or exceeding call quality expectations