Alejandra Ramirez Email & Phone Number

Columbia, Sc

Columbia, South Carolina, United States

Columbia, South Carolina, United States

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.• Answered customer questions about hours, seating, and menu information.• Assigned patrons to tables suitable for needs and restaurant section rotation.• Supported servers, food runners and bussers with keeping dining area ready for every guest.• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.• Cultivated positive guest relations by managing information and orchestrating speedy seating.

Newberry, South Carolina, United States

• Facilitated patient intake and assist with the enhancement of client advocacy during physician assessments. • Coordinated active behavioral health cases for service members within the brigade to monitor patient information. • Refer and link patients to community and military resources.

Blythewood, South Carolina, United States

Columbia, South Carolina Metropolitan Area

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.• Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.• Took reservations over the phone and through email, recording guest information in computer system and verifying details.• Used Zenoti to check daily record sheets, guest accounts, book reservations, and check guests in and out.

Columbia, South Carolina Metropolitan Area

• Organized and sets up weekly learning and leisure activities for patient.• Supervised and engages in learning and leisure activities with patient.• Communicated and reports patient’s daily behavior and engagement in activities to parent/guardian.• Engaged patient in meaningful conversation, socialization and activity while providing personal care assistance.• Transported individuals to events and activities, medical appointments, and shopping trips.