I perform certified microblading procedures to enhance and shape clients’ eyebrows, ensuring a tailored experience for each individual. By staying up-to-date with industry standards, trends, and techniques, I provide optimal services that meet clients’ needs. I also conduct thorough skin analyses to assess skin conditions and recommend suitable skincare products for the best healing results. Despite maintaining a busy schedule, I consistently achieve sales goals by attracting clients through my stellar reputation and commitment to delivering exceptional customer service.

As a server, I provide a comfortable, enjoyable and friendly dining experience to small and large families, as well as assist with any disability accommodations. I use clear and precise communication in both English and Spanish to address any concerns or questions over the dining options and experience. I am able to balance multiple plates of food or drinks for while also maintaining a clean, and neat seating section for the next customer. As a server I am also required to have a great amount of stamina to stand and walk, and carry heavy items through long periods of time. As a teammate, I also work to create a safe, and healthy work environment with other servers and collaborate on timeliness, organization, and to ensure a great dining experience for other customers. I navigate the POS system to inert customers’ orders as well as special requests, and manage moderate amounts of money.

As a lead hostess, I assisted in maintaining a clean and inviting atmosphere that contributed to an enjoyable dining experience. My role involved providing exceptional customer service, characterized by friendly greetings, prompt attention, and accurate information about menu items and specials. I collaborated with other servers to ensure the timely delivery of food orders, which enhanced the overall dining experience. Additionally, I handled guest complaints professionally, resolving issues promptly to maintain high levels of diner satisfaction. I also trained incoming hostesses, gave them clear instructions and guidance on food safety, customer service, cash handling, and restaurant cleanliness.