Alejandra Tinoco Email & Phone Number

New York, Ny, Us

Clifton, Nj, Us

- Provide comprehensive support to the CEO, managing partners, and office manager in overseeing a team of 50+ staff members.- Oversee administrative functions across multiple departments, including reception and secretarial duties, while also guiding and supervising paralegals to ensure compliance of office policies and procedures. - Efficiently coordinate CEO’s Outlook calendar, optimizing scheduling for professional and personal commitments.- Collaborate with the marketing department to plan and execute various events, such as holiday parties and networking events in the community.- Implement efficient systems to optimize workflow and enhance productivity.- Coordinate virtual and in-person meetings, ensuring a positive experience for participants.- Perform bookkeeping duties including accounts payables and accounts receivables. - Track attorney commissions based on settled cases and profit.- Assist with onboarding sessions and provide training to new hires on office policies and procedures.- Enforce compliance of office policies and address issues such as tardiness and PTO usage through effective communication and resolutions strategies.

- Provided direct support to the CEO in managing office operations and implementing standard operating procedures.- Handled inquiries from prospective clients, effectively communicating the company’s processes and scheduling initial consultations for upcoming projects.- Managed CEO’s Outlook calendar, scheduled meetings with prospective clients, and prepared documents for review prior to meetings.- Coordinated travel arrangements including flights, ground transportation, hotels, and other necessary reservations.- Oversaw CEO’s personal finances and purchases, maintaining confidentiality and accuracy.- Supported project estimator by drafting and editing proposals, contributing to successful project acquisition.- Lead weekly leadership meetings and assisted in the implementation of new processes.- Conducted regular meetings with project managers to ensure adherence to office procedures and maintain accountability.- Managed all aspects of bookkeeping, including accounts payables/ receivable, invoicing, and payroll.- Prepared profit and loss reports for individual projects.- Managed HR responsibilities including staff recruitment, onboarding, and training in alignment to company policies and procedures.

Saint Louis Park, Mn, Us

- Directed and supervised a team of interpreters, ensuring adherence to processes and procedures.- Demonstrated strong conflict resolution skills to address any issues promptly to fulfill patient and provider needs.- Efficiently processed interpreter requests and coordinate scheduling to accommodate patient appointments. - Conducted thorough assessments of patient needs, verifying information, and researching solutions to ensure optimal interpreter selections for each appointment.- Maintained accurate records of all communications, including customer complaints, to facilitate continuous improvement in service delivery.

St Michael, Minnesota, Us

- Managed all payroll processing and fringe benefits, including 401k, life and health insurance benefits.- Scheduled and coordinated office activities to ensure efficiency and productivity.- Determined non-attorney staffing needs and assisted with onboarding of new employees.- Managed all bookkeeping duties including accounts payables and receivable, maintaining financial records with precision.- Prepared, created, and edited invoices according to attorney work completed, ensuring timely and accurate billing cycles.