Alejandra Ávila Email & Phone Number

Miami, FL, US

United States

Miami, Florida

• Client relationship management and new client acquisition
• Conducted client visits, earned new business, and developed existing relationships
• Oversaw project opportunities across Mexico, Canada, and USA
• Mastered the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.
• Understood the fluctuations of the market and applied this knowledge to negotiate rates
• Ensured the complete and timely delivery of freight by attaining knowledge from clients to satisfy their needs

Amsterdam Area, Netherlands

• Identified prospects in Europe to bring new business to the company
• Persuaded customers to give UPS Coyote an opportunity to service their freight
• Effectively quoted the customers, considering all variable factors
• Maintained relationships and grew existing customer accounts
• Travelled across Europe to keep relationships flowing and attended multiple freight fairs

• As an Account Manager, I was able to build a strong portfolio of carriers across Europe to move our freight at fair rates and facilitating an excellent service.
• These conversations required strong negotiation and communication skills based on the undestanding of the european transportation market and its fluctiations.
• At this role I was able to generate additional value by promoting Coyote’s No Excuses® mentality to keep relationships strong and consistent.

Amsterdam Area, Netherlands

• In charge of sales, business development, account and territory management
• Conducted research on expansion opportunities within the ES, PT and LATAM markets
• Developed strategic objectives for my territory and increased sales by 20%
• Collaborated with the sales team to ensure growth attainment
• Generated leads and delivered a high-performing portfolio of accounts
• In charge of acquisition and execution via phone calls, emails and personal visits

Laren, Netherlands

• Developed the entry level and sales strategy to launch the company in the Spanish market
• Conducted market research on expansion opportunities within the territory
• Found/contacted interior design stores/stylist and built an active portfolio
• Paid visits to potential business partners and built long term relationships
• Responsible for business expansion, acquisition, sales execution and after sales operations

Eindhoven Area, Netherlands

• Consolidated the Spanish market strategy and contributed to 70% of its sales growth
• Responsible for B2B client relationship management and new client acquisition
• Located potential business partners and managed daily accounts
• Generated sales through mobile, desktop and social media ads
• Co-managed Amazon’s ES and MX market places
• Managed social media platforms and recruited bloggers for advertising

Amersfoort, Netherlands

• Created better formats for communication dissemination and structured a clearer way to keep employees and stakeholders aligned and connected
• Contributed to the communication Improvements between IT offices in BE, NL, DE & KL
• Developed a communication plan and designed the IT newsletter
• Co-managed the social media platforms to keep targets tuned and updated
• Contributed to the clarity of IT`s mission, vision and business strategy
• Conducted extensive research on communication channels

Groningen, Netherlands

• Received training on customer acquisition and D2D sales
• Worked closely with the CEO and co-managed marketing and advertising activities
• Due to my communication and sales skills I was able to make around 300 donations to charity

Specialization, International Business Communication

• Informational Systems of Marketing (Big Data Analysis, CRM, SRM) • Social Media advances • International Relations • International.

Bachelor Of International Business And Management

Activities and Societies: ▪ Organisational Theory ▪ Economics ▪ International Relations ▪ International Marketing ▪ International.

English Language And Literature, General, English Language And Literature, General

Bachelor Of Science (Bsc), International Business And Management Studies

Education record

Education record