Responsibilities and Achievements:- Collaborating effectively with account staff, designers, creatives, and project managers to ensure seamless handoffs and meet client deadlines, specifically for high-profile clients.- Coordinating and managing the trafficking of digital creative assets, ensuring efficient project handoffs and systematic internal organization of these assets.- Overseeing and monitoring the tracking of digital assets through various stages of processing and completion, guaranteeing accuracy and timely execution.- Providing comprehensive support for team needs, adapting flexibly to fulfill diverse tasks as required, ensuring overall team efficiency and goal achievement.

Responsibilities and Achievements:- Business Management: Successfully managed all aspects of a freelance photography business, including client communication, project coordination, invoicing, and budgeting.- Production Coordination: Coordinated photo shoots from inception to completion, including scheduling, location scouting, and organizing necessary equipment and personnel.- Art Direction: Provided creative direction to clients and subjects to ensure the desired aesthetic and mood of each photo shoot.- Event Photography: Captured high-quality images at various events, including corporate gatherings, weddings, concerts, and parties, while adhering to clients' specifications and deadlines.- Commercial Photography: Produced professional photographs for commercial purposes, such as advertising campaigns, product launches, and branding initiatives.- Photo Editing and Retouching: Utilized advanced editing software to enhance and retouch images, ensuring they meet industry standards and client expectations.- Content Creation: Created engaging visual content for clients' websites, social media platforms, marketing materials, and promotional campaigns, helping them effectively communicate their brand message and attract their target audience

Responsibilities and Achievements:- Liaising with clients and client partners to determine assets that are cleared for usage.- Coordinating changes that may be required; Image resizing and retouching.- Managing the retouching process with internal studio team and freelance retouchers; Routing images for reviews and approvals.- Implementing schedules to produce or update assets; Cataloging and archiving assets within client asset management platform and on internal agency servers.

Responsibilities and Achievements:- Project Management: Successfully managed digital projects from initiation to completion, ensuring they were delivered on time, within budget, and to the highest quality standards.- Client Collaboration: Acted as a primary point of contact for clients, fostering positive relationships and effectively communicating project requirements, progress updates, and deliverables.- Team Collaboration: Worked closely with cross-functional teams, including developers, designers, and account management staff, to define project scope, allocate resources, and prioritize tasks.- Project Administration: Developed and maintained project documentation, including work back schedules, project plans, and status reports, to keep stakeholders informed and ensure project transparency.- Quality Control: Created and implemented test plans to ensure all digital assets and deliverables met quality standards and client specifications, conducting thorough quality assurance testing throughout the project lifecycle.- Scope Management: Monitored project scope and identified changes or potential risks, proactively communicating with stakeholders to address issues and ensure project goals were met.- Client Support: Provided guidance and support to clients on available digital solutions and technologies, helping them make informed decisions and achieve their business objectives.- Digital Marketing Projects: Collaborated on digital marketing initiatives for clients, including website development, email campaigns, social media strategies, and online advertising campaigns.

- Project Execution: Played a key role in the execution of multiple payment modernization projects within Client Services & Solutions and Global Business Payments departments, contributing to the enhancement of customer experience and operational efficiency.- Migration Coordination: Coordinated and executed end-to-end migrations with Corporate, Commercial, and Small Business customers, facilitating seamless transitions from Legacy platforms to the Payment Highway platform.- Stakeholder Liaison: Liaised with internal stakeholders, including GBP representatives, Small Business Advisors, CS&S Helpdesk, System Developers, and Labs, to ensure alignment and collaboration across teams and departments.- Data Analysis: Conducted data analysis to track migration results and identify areas for operational improvement, providing insights and recommendations to enhance productivity and customer satisfaction.- Client Support: Provided ongoing support to clients throughout the migration process, addressing inquiries, troubleshooting issues, and ensuring a positive customer experience.- Process Improvement: Identified opportunities for operational efficiency and recommended the implementation of migration checklists and capacity reassessment measures to optimize productivity and streamline processes.

In this role at Romero House, Alejandra served as both a Program Lead and Photographer, contributing to the organization's mission to support new families arriving in Canada.- Coordinated and led various programs aimed at assisting newly arrived families with their integration into Canadian society.- Donated her spare time to providing family photoshoots for these new families, capturing cherished moments and memories as they began their journey in Canada.- Demonstrated compassion and dedication in supporting and welcoming newcomers, utilizing photography as a means of fostering connections and preserving important milestones.Alejandra's voluntary efforts as a Program Lead and Photographer exemplified her commitment to community service and making a positive impact on the lives of others, particularly those undergoing significant life transitions.

In this role as Still Images/Junior Designer and E-Commerce Coordinator, Alejandra played a multifaceted role in managing various aspects of operations and customer service.- Prepared estimates, quotes, briefs, proposals, schedules, and invoices, ensuring accuracy and timely delivery while fostering strong relationships with vendors and suppliers.- Managed stock inventory, order processing, and quality assurance protocols, ensuring seamless operations and customer satisfaction.- Coordinated marketing efforts to promote products and services, contributing to increased brand visibility and customer engagement.- Provided exemplary customer service in a retail environment, engaging with walk-in clients to understand their needs and preferences, and surpassing their expectations.- Conducted research and feasibility studies for an e-commerce initiative, culminating in the development of a comprehensive business plan. Led the project through the Definition and Planning stages before its dissolution.Alejandra's diverse skill set and proactive approach were instrumental in managing both creative design tasks and e-commerce coordination responsibilities, contributing to operational efficiency and customer satisfaction within the organization.

As a Studio Assistant at Lenswork Studio, Alejandra provided essential support across various aspects of studio operations.- Collaborated in art production, assisting with print and design tasks to maintain high-quality standards and meet client expectations.- Undertook business administration duties, including but not limited to inventory management, client correspondence, and scheduling, ensuring smooth and efficient workflow.- Managed social media platforms, implementing strategies to enhance online presence and engagement, and promoting studio services and offerings effectively to a broader audience.Alejandra's contributions as a Studio Assistant played a vital role in facilitating the studio's daily operations, maintaining client satisfaction, and fostering a strong online presence within the community.

As a Project Manager at FREAK PPL CO., Alejandra played a pivotal role in ensuring the successful execution of various initiatives.- Conducted comprehensive research to define and confirm the final project scope and plan, ensuring alignment with organizational goals and objectives.- Developed and implemented project schedules and communication plans in collaboration with the project team, facilitating clear and efficient communication channels throughout the project lifecycle.- Implemented thorough risk management strategies and problem-solving techniques, fostering realistic planning and transparent communication to mitigate potential challenges and ensure project success.- Orchestrated logistical arrangements for various tasks, including photoshoots, donation drives, and website construction, ensuring seamless coordination and execution of project activities.Alejandra's adept project management skills and commitment to meticulous planning and execution contributed to the successful implementation of projects at FREAK PPL CO., enabling the organization to achieve its objectives effectively and efficiently.