Alejandra Herndon Email & Phone Number

Austin, Texas, United States

• Provides direct, one-on-one, expertise and services, ensuring commercial, industrial and residential customers obtain and maintain efficient use of utility services.
• Develops and evaluates plans for a variety of projects, programs, and activities. Conducts information training and education programs.
• Identifies, investigates, and analyzes key issues; assists in the development of comprehensive options to resolve them.
• Initiates and processes billing adjustments and account corrections in accordance with established procedures.
• Assists in the auditing of utility accounts, researches usage, determines average consumption, verifies and calculates rates, investigates high costs or other anomalies for possible causes and resolution.
• Extracts data from multiple database applications, assists with creating detailed and comprehensive reports to present facts, utility usage and cost, monitors and communicates performance results.

Austin, Texas, United States

• Person-centered community based program that empowers families and youth through non-traditional therapies and community resources
• Work with children and teens who have serious emotional disturbances, system involvement, and are at risk of out of home placement
• Create and oversee a team of individualized services for youth and their families
• Facilitate change by addressing needs, strengths and supports through the Wraparound model. Including but not limited to coordinating weekly meetings with families and monthly team meetings with providers and family
• Enter personal health information into an electronic health record system
• Participate in diagnostic evaluations and provide assessment of strengths, preferences, functional impairments and symptoms of psychiatric and/or co-occurring disorder(s) at regular intervals to ensure optimal and.

Austin, Texas, United States

I was apart of the primary supervisory team of 8, overlooking 30 messenger staff during the 87th legislative session. I was responsible for assigning work to employees, reviewing completed work for accuracy, and training employees. I also assist in the retrieval, confidentiality, record-keeping, and routing of important agency documents and maintain.

Austin, Texas, United States

I was responsible for the retrieval, confidentiality, record-keeping, and routing of important agency documents for the House of Representatives during the 86th legislative session.

Austin, Texas, United States

Bachelor Of Arts - Ba, Psychology, 3.7

Activities and Societies: Minor: Human Development and Family Sciences Magna Cum Laude - Spring 2021 Dean's List - Fall 2019

Associate Of Arts - Aa, General Studies

Activities and Societies: Women's softball team NJAAC All-Academic Team Presidents List (GPA = A) - Spring 2017 Presidents List (GPA = A).

Masters Of Science, Counseling, 4.0

Focus on marriage and family