We help companies solve the problems they face in all their business areas, helping them to train collaborators with a different mentality to generate innovative solutions that will lead the company to achieve its purpose. We also conduct workshops using different methodologies and tools such as Design Thinking, Lego Serious Play (TM), Management 3.0, Management and culture of innovation, etc., with the sole objective of encouraging participants to solve problems and seek solutions in a way… Show more We help companies solve the problems they face in all their business areas, helping them to train collaborators with a different mentality to generate innovative solutions that will lead the company to achieve its purpose. We also conduct workshops using different methodologies and tools such as Design Thinking, Lego Serious Play (TM), Management 3.0, Management and culture of innovation, etc., with the sole objective of encouraging participants to solve problems and seek solutions in a way more innovative that will allow them to make more informed decisions. The above also generates a better development of the work team that helps the organization to improve the development of products and services, as well as individual development to provide more tools that help to create strategies in real time.InnoBauen es una empresa dedicada a apoyar en los procesos de desarrollo, mejora y consolidación de las empresas mediante la facilitación de herramientas innovadoras que les permitan detectar aquellos problemas que les impiden alcanzar sus objetivosTodo lo anterior lo hacemos mediante la aplicación de una serie de metodologías novedosas y ricas en técnicas prácticas que mediante el juego y la búsqueda de la innovación logramos ayudar a las empresas a enfrentar de manera diferente sus problemáticas, así como detectar necesidades y aéreas de oportunidad, generando nuevas visiones y alternativas, con el único objetivo de fortalecer la comunicación y la integración entre los equipos de trabajo de las organizaciones, por lo tanto, a través de estas metodologías y herramientas, apoyamos a las empresas a cultivar la innovación y la creatividad constante y sobre todo a que la gestión del cambio sea lo menos dolorosa posible. Show less

Generación de Leads y seguimiento de los mismos para el cierre de contratos de nuestros servicios como Agencia de Marketing Comercial

Freelancer Facilitator and Trainer at MICURSO´LAND® for Management 3.0, Design Thinking and Innovation Management, as well carrying out Lego activities for Scrum and PMP Certifications.

Analyze the data, develop possible solutions and make a recommendation to the client. Collaborate with operational teams to create and evaluate recommendations to improve process and recovery efforts. Collaborate with stakeholders to establish improved process, implementation and communication and training plans. Provide analysis and advice to improve an organization's productivity, usually by refining strategy or infrastructure. Supervise other employees, although be responsible for… Show more Analyze the data, develop possible solutions and make a recommendation to the client. Collaborate with operational teams to create and evaluate recommendations to improve process and recovery efforts. Collaborate with stakeholders to establish improved process, implementation and communication and training plans. Provide analysis and advice to improve an organization's productivity, usually by refining strategy or infrastructure. Supervise other employees, although be responsible for mentoring and guiding. Levantamiento y Mejora de procesos utilizando herramientas innovadoras como Model Business Canvas, Design Thinking, Iteraciones con el cliente, para lograr productos con mayor calidad y cubriendo las necesidades del cliente, con visiones más amplias e involucrando a todos los interesados. Show less

Short project supporting and giving Follow-up of assigned accounts, management of client's tools and processes, increase customer invoicing, generate alliances with strategic partners, support to Local COO.Proyecto corto dando soporte y seguimiento a las cuentas asignadas, administración de las herramientas y procesos del cliente, incrementar la facturación de los clientes, generar alianzas con socios estratégicos, apoyo al COO Local.

o Ensuring the smooth running of the VP office and help to improve company procedures and day-to-day VP office operationo Ensuring high business value: define Business Success Factors (KPI’s), create a baseline, measuring and monitoring KPI’s and present a result Dashboard.o Advise on, gather and define business requirements and processes that reflects customer needs based on product capabilities and best practices.o Leads and facilitates stakeholder groups and sessions in… Show more o Ensuring the smooth running of the VP office and help to improve company procedures and day-to-day VP office operationo Ensuring high business value: define Business Success Factors (KPI’s), create a baseline, measuring and monitoring KPI’s and present a result Dashboard.o Advise on, gather and define business requirements and processes that reflects customer needs based on product capabilities and best practices.o Leads and facilitates stakeholder groups and sessions in order to understand their motivations, their business needs, their processes and politics and the impacts to the organization.o Working with customer on requirement and business processes definition, in variety of complex situations, promoting a cross team collaboration that provide consist and effective change experience for the organization. Also detect and document Known Difference between Legacy software and new solutions from a transformation project.o Give follow to the change request process: gather requirement from the PMO group, set meetings in order to clarify the needs of the requirement, asked for estimation, present the solution and cost to the committee, handle all the communication with the customer and internal teams.o Manage translations services (schedule, negotiate and manage service providers and approve services)o Manage recruiting process for internal and external resources. o Coordinate special events of the division. Show less

o Manager in charge to get done the implementation Project of the Corporative Delivery Model for NOLA to improve productivity on the operations. Change Management.o Team leader of a group who control, analyze and report to Chief Staff the Productivity levels of the Operations in México.o Training the staff from operations on the use of the demand tool and the BI tool that Support the Delivery ModelApoyar a todas las operaciones de la Filial en la implantación e integración del… Show more o Manager in charge to get done the implementation Project of the Corporative Delivery Model for NOLA to improve productivity on the operations. Change Management.o Team leader of a group who control, analyze and report to Chief Staff the Productivity levels of the Operations in México.o Training the staff from operations on the use of the demand tool and the BI tool that Support the Delivery ModelApoyar a todas las operaciones de la Filial en la implantación e integración del modelo de entrega que tiene por objeto mediar la productividad de las operaciones para la toma de decisiones a nivel operativo, táctico y estratégico de todos los mercados. Análisis de Información, recomendaciones de mejora en procesos, estudio de la gestión de la demanda, apoyo en la estimación de esfuerzo, reporting a la dirección Show less

o Leader of a BI team: analyzing, collecting and obtaining the information from the internal client understanding operative processes, the flows on the demand tools and first of all understanding the needs of the clients as well as the business rules. Continuous Improvement Processo Also expert in creating, controlling, analyzing and reporting Service Level Agreementso Expert in Customer Relationship process. Contracts Managemento Due Diligence on several clients and… Show more o Leader of a BI team: analyzing, collecting and obtaining the information from the internal client understanding operative processes, the flows on the demand tools and first of all understanding the needs of the clients as well as the business rules. Continuous Improvement Processo Also expert in creating, controlling, analyzing and reporting Service Level Agreementso Expert in Customer Relationship process. Contracts Managemento Due Diligence on several clients and services.o Support Service deploymentAnalisis, desarrollo y creación de Acuerdos de Niveles de Servicio, Control de Indicadores de niveles de servicio, generación de evidencias para refutación de penalizaciones, análisis de procesos para la mejora de servicio y el cumplimiento de indicadores de niveles de servicio, análisis de la gestión de la demanda, control de alcance de contrato, control de lineas base, comites tácticos y operativos, reporting al cliente y a la dirección , medición de los niveles de productividad de las operaciones Show less

o Also expert in creating, controlling, analyzing and reporting Service Level Agreementso Expert in Customer Relationship process. Contracts Managemento Due Diligence on several clients and services.o Support Service deploymentGestión de Contrato para Lineas Base, Gestión de la Demanda de manera conjunta con el Gestor de Operación, análisis de información y control de niveles de servicio, capacitación a la operción para el control de indicadores de niveles de servicio… Show more o Also expert in creating, controlling, analyzing and reporting Service Level Agreementso Expert in Customer Relationship process. Contracts Managemento Due Diligence on several clients and services.o Support Service deploymentGestión de Contrato para Lineas Base, Gestión de la Demanda de manera conjunta con el Gestor de Operación, análisis de información y control de niveles de servicio, capacitación a la operción para el control de indicadores de niveles de servicio, negociación de penalizacion y generación de evidencias para su refutación. Presentación de reporteo en Comites tácticos y de operación, Costumer relationship , generación de mejoras de procesos para el control de indicadores, Show less

o Manage projects of several types of services for clients such as: Telefonica, BBVA Bancomer, Credito Familiar. Control P&L of projectso Business Development: Proposals Makingo Controlling and reporting Service Level Agreementso Manage Customer Relationship Processo Service DeploymentControl de P&L de los proyectos a mi cargo : Credito Familiar, BBVA Bancomer, Telefónica. Presentación de Niveles de servico al cliente, apoyo en el control de niveles de servicio en la… Show more o Manage projects of several types of services for clients such as: Telefonica, BBVA Bancomer, Credito Familiar. Control P&L of projectso Business Development: Proposals Makingo Controlling and reporting Service Level Agreementso Manage Customer Relationship Processo Service DeploymentControl de P&L de los proyectos a mi cargo : Credito Familiar, BBVA Bancomer, Telefónica. Presentación de Niveles de servico al cliente, apoyo en el control de niveles de servicio en la operación, costumer relationship process, apoyo en el desarrollo de nuevas propuestas de negocio, labores de transición en la toma de nuevos servicios, generación de procesos y análisis de gestion de la demanda para la creación de KPI´s, negociación y desarrollo de acuerdos de niveles de servicio Show less

Advertising sales, leads tracing, bringing new opportunities, Post sales supporting. Invoicing.

Sales and management services contracts. Client management. Builds Valuable Customer Relationships. Reports SLA’s. Establish Strategic Alliance. Service Deployment. Invoicing.

Netscreen Division. Drive company success by managing, developing and growing a set of assigned strategic partners to drive revenue for the company. Contribute to business development activities, bringing in new business opportunities, and supporting new sales. Teaming across boundaries. Marketing Plan, events coordination. Training coordination.Manejo del Canal de Distribución de la empresa, coordinación de la capacitación del canal, apoyo en presentaciones de la marca a clientes del… Show more Netscreen Division. Drive company success by managing, developing and growing a set of assigned strategic partners to drive revenue for the company. Contribute to business development activities, bringing in new business opportunities, and supporting new sales. Teaming across boundaries. Marketing Plan, events coordination. Training coordination.Manejo del Canal de Distribución de la empresa, coordinación de la capacitación del canal, apoyo en presentaciones de la marca a clientes del canal, administración del plan de marketing de la marca en México, coordinación de relaciones públicas y eventos de la marca en México, Ventas por 1 millon de dolares Show less