Alejandra Mejia Email & Phone Number

Toronto, ON, CA

Toronto

Toronto, Ontario, Canada

• Manage the development and multi channel delivery of internal communications solutions that support the strategies of Scotiabank, Global Operations, and the Canadian Banking Contact Centres.
• Support and execute change management strategies in partnership with the Change Management Team to ensure the successful comm uni cation and implementation of change initiatives within the CBCC (+ 2900 employees).
• Write and develop presentations, reports, newsletters, and templates for distribution to employees and stakeholders and lead the planning and execution of local and national events such as Town Halls.
• Lead the national CBCC engagement strategy, ensuring alignment with Global Operations Employee Engagement as well as the efficient management of quarterly budget.

Bogotá D.C., Colombia

• Lead the development, management, and maintenance of communications framework for the Colombian Contact Centre ( including TVs, internal social media, Corporate email, digital bulletins, and corporate events such as.
• Support Global Contact Centres Communications Team in the execution of Engagement and Commutations Plan across International Banking Centres.
• Design and develop presentations, newsletter content and templates for distribution to COCC employees and stakeholders, such as quarterly results updates.
• Design and execute change management plans to ensure the successful communication and implementation of change initiatives within the COCC.

Bogotá D.C., Colombia

• Design and execute Internal Communications Plan nationwide and support other affiliates of the Andean Cluster (Colombia, Ecuador, Peru & Venezuela) in specific communications strategies. (Aprox. 800 employees in.
• Coordinate and monitor annual contributions projects founded by the company side to side with Operators or Grantees and structure and design yearly corporate volunteering activities, oriented to the different.

Bogotá, Colombia

• Develop and monitor the Internal Comms plan nationwide, which includes the following formats: Electronic newsletter, Printed and digitally animated Magazine, digital screens (TVs) and traditional bulletin board.
• Be the touch point or contact person for Corporate Affairs towards Social MediaMonitoring, which includes the daily management and review of the Social Medialistening tool, Sprinklr, and analyzing possible and.
• Support launch of new Reduced Risk Products portfolio, through the design and implementation of an Internal Comms Plan and an External communications & Public Relations strategy, to divulgate relevant information.

Medellin, Antioquia

• Develop and implement strategies and action plans to inform and prevent focusstakeholders (external public) regarding Illicit Trade of Cigarettes in Colombia andmonitor Key Indicators for cigarettes illicit trade in.
• Generate and execute sensibilizing and awareness campaigns, to communicate andeducate local authorities in the recognition and identification of illegal tobacco product,to look after our stakeholder´s interests.
• Support the development of different activities and responsibilities of local authorities(DIAN, Fiscal and Tax Police, National Police, National Federation of Departments,Mayor Offices and Departmental offices) through.

Medellin, Antioquia

• Support the development of different activities and responsibilities of local authorities(DIAN, Fiscal and Tax Police, National Police, National Federation of Departments,Mayor Offices and Departmental offices) through.
• Design and propose sensibilizing and awareness campaigns, to communicate andeducate local authorities in the recognition and identification of illegal tobacco product,to look after our stakeholder´s interests, through.
• Support the Manager in management of the yearly budget and support our externalconsultants nationwide in intelligence and investigative projects.

Barranquilla, Atlantico

Master In Business Administration, Management

Comunicadora Social Y Periodista, Ciencias Sociales

Intercambio Academico, Comunicación, General