Alejandra Robles Email & Phone Number

New York, Ny, Us

New York, New York, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

New York, New York, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Organize social media content calendar to boost community engagement by 20% on Instagram and LinkedIn while analyzing data against marketing KPIs to inform future content strategy • Utilize HubSpot CRM tool to develop and execute outbound email marketing campaigns to establish best practices• Source and generate leads for prospective consultants while managing the entire sales cycle from initial call to close

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Stepped up to lead day-to-day Creative Operations for AllModern brand in the absence of a Project Manager• Managed creative workflow via maintenance of creative ticket backlog (~200 projects per month), dictating creativeproject milestones and timelines, stakeholder management, and organizing and leading creative kickoff meetings• Pushed for increased time logging adherence among Creative partners by developing materials and leading'Importance of Time Logging' training which lead to increased creative resource utilization of 20%• Identified root causes of monthly KPI trends (e.g. creative utilization, on-time rate, asset count) in order to actionagainst and achieve our mission of delivering groundbreaking creative that is on-time, on budget, and on brief• Improved creative utilization by analyzing time-logging data in eazyBI to refine scoping estimates used for monthlysprint and half-year planning• Key contribution to Latinx ERG acting as editor of quarterly newsletter where responsibilities included developingentertainment section content, gathering inputs via Slack channel polls, and launching both print and digital versions

Bridgewater, New Jersey, United States

• Increase product sales and high customer satisfaction ratings by efficient and quality customer service in an evolving environment• Master POS systems with flexibility and ease to ensure a smooth and quick checkout experience• Discover new ways to advertise our brand loyalty program to new and existing customers to achieve company goals• Resolved conflicts with customers through effective communication and collaboration with other team members• Received recognition as top promoter of the Gap Credit Card by achieving the highest enrollments for the store forthe month of August

Boston, Massachusetts, United States

• Conduct research through focus groups and surveys through MS Teams and Qualtrics that evaluates the way in which Northeastern community members interact with digital interfaces• Analyze and report on user feedback specifically about their Tech Experience at Northeastern and present ourfindings and recommendations to ITS stakeholders• Improve the user experience on Northeastern IT websites that were reported to be confusing or difficult to navigate• Collaborated with 3 other assistants and staff members to implement design solutions across ITS platforms

Bridgewater, New Jersey, United States

Bachelor Of Science - Bs, Business Administration, Marketing, Finance

Activities and Societies: Alpha Phi Omega: Service Committee - Woof Magazine: VP of Marketing - Scout: Operations Director - NUMA - Women.

Summer Course, Mg103: Consumer Behaviour, A

Education record

Activities and Societies: BRHS Peer 2 Peer: Mentoring Coordinator - Spanish National Honors Society: Event Chair - National Honors.

Summer Leadership Academy

Entrepreneurship Track Leadership Academy • Create a business plan about a new product idea • Collaborate with a team of four and focus.