Alejandra R. Email & Phone Number

 Currently transforming the administrative area of the family business. Analyzing financial and market data aiming to support the economy of our student’s community during COVID-19 outbreak while avoiding losses. Capitalized earnings of 25% in the second semester of 2020.  Digitizing administrative processes to maximize efficiency. Redesigning the organizational culture along with the General Manager.  Coaching the General Manager in delegation and change management skills. Collaborating in the hiring and recruitment process. Succeeded the hiring of 4 teachers in 2 days and designed the teacher’s onboarding schedule. Implemented the online learning platform, documented digital tutorials and trained both teachers and parents within 3 months. Heading the digital marketing project.

Toluca Y Alrededores, México

 Counseled both Marketing and Research & Development (R&D) teams as a business strategic partner. Revamped R&D team’s engagement through a team coaching, targeting a employee turnover rate of 17% in 2019 and a 95% job satisfaction. Advised Mkt and R&D managers in career paths execution, promoting 15% of both teams in 2019. Coordinated the Marketing Assessment and hired 3 candidates within 5 months. Succeeded the recruitment of 15 skilled candidates for the R&D team within a year. Orchestrated the participation in a job fair, reaching the hiring of 1 talented candidate for the Mkt team.  Coordinated the annual Leadership Workshops, reformulated the Situational Leadership Workshop and trained 115 leaders with a 4.8/5 satisfaction evaluation.

León Y Alrededores, México

 Operated and implemented the HR model for the 3 branch offices I had assigned. Decreased the 15 days operational positions recruitment goal into 12 days per month during 2018.  Lessened the employee turnover rate in 29% in 2018. Boosted the sales team engagement by monthly reviewing sales achievements, creating focus groups, counseling and consulting executive and operational teams, celebrating achievements and communicating new processes. Launched the Financial Education Workshop, aimed at the operational sales team nationwide.

León Y Alrededores, México

 Established the HR area of the company Created job profiles for each of the key roles of the company  Developed the talent attraction process for the headquarters and each of the branch offices located in Guadalajara and Mexico City. Incorporated the employment climate survey, aiming to participate in GPTW. Built the Leadership Development workshop for managers. Remodeled the strategic planning of the company and its organizational culture. Orchestrated the 360° evaluation process, created the evaluation form, documented and implemented the process and the action plan alongside managers. Established internal communication strategies of the company.

Certificate, The Science Of Well-Being

Diplomado En Desarrollo Organizacional Y Gesión Del Cambio

Self

Relaciones Industriales, Excelencia Académica