Responsible for all the technological operation in the first and largest mortgage and business broker in Mexico. My task is to make SOC a highly technological company, and one of the most advanced in the financial sector through innovation and a fast changing pace. I lead a 30+ Tech team, handling and supporting multiple platforms across the board. We are building an API environment that will allow the company to offer "Open Broker" services to ensure satisfy the future needs in an ever-changing landscape.I can consider myself a specialist in the credit sector overall, with 15 years of experience, I've been involved in all sorts of projects, regarding mostly mortgages and real state transactions, but also commercial and business lending, car loans, insurance and personal loans as well. I've worked directly from born to date with front end technology across the banking sector, in the very complex environment Mexico is, regarding costumers documents and that proof of income is real.As SOC CTO I've launched 3 different front end platforms that will allow the 2,000 people sales team to ensure a faster and more efficient delivery to their costumers. 2 of them are integrated to different lenders API, delivering for the first time ever straight to the mortgage brokers dashboard a quick and concrete credit answer on any application. Both platforms deliver also pre-filled documents and are capable to capture the customers' signature online.My vision as a leader is very human, first of all I think that we are all people with inherent rights and equal in all senses, and we all have needs. So my teams go first, and their human need before anything else. I always seek to have open doors for everyone, with availability to communicate with openness and humility I'm able to solve most problems, and move forward on the path, so results are delivered as expected.

Responsible for the entire operation of the Company. We are a company specialized in back and middle office services, focused on the financial sector. Through highly trained personnel and technology that allows us to be more efficient, we will process in 2022 more than 80,000 vehicle credit operations, with minimum margins of error, and within the SLAs established with our clients. I founded the company together with the main partner in 2016, I left the company and came back in 2019, by that point the company had loses of over 400K USD within the first 3 years operating, 2019 we lost another 100K USD, but on 2021 (5th operation year) Me and my team managed to turn things around and on 18 months only had revenue for 250K USD, on 2022 revenue should gross 550K USD. Meaning by year 6 we'll have an overall 300K USD revenue, and by 2023 companies return should average somewhere between 800K-1M USD and market value somewhere around 6M USD.We also operate similar lines of business in the mortgage, business loans and insurance servicing. Our staff tripled over the last 3 years, with more than a 250 employees now, we are positioned as the biggest BPO company for vehicle loans. We were able to face the pandemic with confidence and mover to a much flexible work scheme that is giving us a fairly competitive advantage in a very demanding job market. We seek to consolidate our position as the number one option for services of this type for the banking and financial sector in general, opening our minds to new services and developing new product to enhance our costumers experience.We have been investing in document solution software programs, and powerful OCR software that has enabled us to reduce the "time in streamline" by almost 40% making our business faster, more efficient, reducing substantially the error and making every business streamline more profitable.

Responsible for the entire commercial and consultant strategy of the company across Latin America, Cibergestion is a leading BPO company in Spain (GrupoBC) with a large share of market across Latin America (Peru, Chile, Colombia, Mexico and Brazil) within mu responsibility was the attraction of new businesses that would allow the diversification of the company and designing new product, so we would be able to approach our costumers with a product based solution. Sales of "new" businesses doubled within my second year going on. A whole new business line opened in the company with more than 100 new employees required over the course of 30 moths due to the growth that developing new businesses had created. Solutions were created in Mexico and then adapted to other countries on the region to be sold. I was responsible for all this across the board having to coordinate with each country manager its selling efforts and aligned them to the region strategy. One of my biggest strengths was that my team and I always managed to maintain constant communication with customers to improve the service experience of the company and how they would relate to us to create more business relations in the future. In the core of my position was to deliver and coordinate innovation initiatives to evolve the company's main processes, be more tech positioned among our selling proposals and more profitable since every major improvement on efficiency on the main line would generate large benefits across the company's P&L immediately.

Reorganization of the company, establishing new commercial strategies to increase the company's sales and operations nationwide, when I took office, the company had roughly sales for 75K USD (In Total Mortgage sales) a year. 6 years later sales grossed 1,200K USD (In Total Mortgage sales). I acquired Extensive knowledge of the mortgage broker market, including meaningful relationships with financial institutions and sales strategy for the mortgage broker channel. Thru these efforts the company went from a 1.5% market share in 2009 to a staggering 15% in 2016. I had full direction of the whole company, including the customer service (support) and operations areas of the company, leading director in the commercial strategy to increase the company's operations and sales by attracting new broker partners across the board, and developing innovative working formulas that would drive more business to a particular area and then replicate this effort nationwide. During that period the Establishment of optimal and efficient payment systems in the intermediation between Brokers and Financial Institutions took place, along with some minor techno logic improvements that set the grounds for what the company has achieved as a leading player on the mortgage ecosystem today. I participated in the Creation of incubation processes for new brokers, the creation of "Broker University" which would work as an intensive training partner for our sales network which I managed.

Financial work and mortgage consulting for different real estate firm and construction company clients. The core of the business is to open to each client the possibility of acquiring a home through a mortgage loan. During my stay in the company, sales quadrupled to become one of the top 3 locations for the company. The basic tasks consisted of; 1) Analysis of the profile and file of each client, as well as risk measurement through a basic system of Scores. 2) Technical process for the analysis of the property guarantee 3) Process, legal and juridical authorization for the operation 4) Process of closing, acceptance and delivery of financial resources.During this period my ability to deal with costumers improved highly, I was able to get a recommendation for another potential costumer for almost every mortgage I closed. My sales skyrocketed on my second year. I was only 23 years old at that point.

Worked as a real estate consultant; Rentals, Sales, among other activities of the profession. Development of administrative skills as well as customer service. High ability to negotiate derived from the experience in the processes of agreement between owners and potential tenants or buyers. Acquisition of great experience in dealing with the client, and the need to meet their expectations. Certified Mexican Real State Professional.