- Drove customer service excellence by building long term customer relationships - Consulted and advised customers on bank products and services- Managed applications, documentation, account servicing and collections - Cross-sold bank products by making referrals to other service areas and proactively uncover opportunities to deepen customer relationships - Ensured bank policies and procedures are adhered to and auditing controls are observed

- Managed memberships across 5 different colleges in the Greater Milwaukee Area- Planned and prioritized multiple organizational events and meetings- Worked with students, staff, and company professionals to execute workshops and seminars

Assisted with internal auditing of monthly financial statementsExamined variance reports for hospital departments