Alejandro Becker Email & Phone Number

Buenos Aires Province, Argentina

Buenos Aires Y Alrededores

Main responsibilities:- Team wellbeing, motivation and development for continuous improvement.- Client relationship management.- Operational metrics.- Detection of opportunities, root cause analysis, action plans.- Strategy development, execution, monitoring and presentation.- Data analysis and reporting.- Coaching.- Procedural documentation.- Team career path develpoment.

Main responsibilities:To ensure stability and success of the operation by working with internal staff and complementary departments. To research, test and implement procedural and policy framework improvements.To act as the main point of contact with client managers (the main external stakeholders of the operation). To provide them with immediate feedback regarding any operational aspect of the business. To develop the operational and business relationship through open dialogue, constant exchange and mutual trust.To establish targets in collaboration with the client and upper management. To plan and implement the necessary actions. To monitor the performance of the framework needed to reach and exceed the targets established. To report the operation performance both internally and externally.To detect areas of improvement in any internal process and to ensure all necessary changes are planned, implemented and monitored. To coordinate quality assurance processes with the quality department and the internal auditing team.To see to the professional development of the team members and to enhance the progress options for them both within and outside the operation.

San Isidro, Provincia De Buenos Aires, Argentina

Owner and founder of MöbelHaus Argentina (custom furniture shop).Start-up and management of the whole company and shop. Customer service, price quotations, customer follow-up.Visual identity design, mailing to potential and actual customers, brochure design. Sales, procurement of new customers (end-users as well as architecture and/or construction companies, decorators).Staff search, hiring and management for carpentry workers for the factory and temporary staff for installing custom furniture. Supply and machinery planning and buying. Budget planning. Project coordination and after-sales service. In charge of the shop logistics and maintenance.

Argentina

Assisting the Coca-Cola Company (Latin America) customer service project. Monitoring and analysis of social media and digital sources. Monthly reporting of tendencies and possible threats.

Ciudad De Buenos Aires, Provincia De Buenos Aires, Argentina

Scheduling and coordination of in-company language training meetings. I acted as the primary link between the company, its human resources (both Argentinian and foreigners) as internal customers, and their students.Constantly in contact with diversely ranked employees and managers from the top companies in Argentina (national and multi-national), such as Organización Techint, General Electric, Molinos Río de la Plata, and Western Union.Recruitment and hiring of teachers. Induction, provision of academic resources and general performance monitoring. Building and updating induction manuals for teachers both in Spanish and English. These included the company’s background and culture, policies, processes and academic references.

Vicente López, Provincia De Buenos Aires, Argentina

Asset Analyst at IBM Argentina.In charge of handling, modifying and updating databases that keep financial, maintenance and ownership information of clients' physical assets in the United States. Solving requests of a high demand workload, reporting weekly to the department's management. Training of new analysts.

Bachelor'S Degree, Communication And Media Studies

Bachelor'S Degree, Advertising