Branch Operations Manager
Current- Inventory Management: Led inventory functions including cycle counts, inventory accuracy, adjustments, physical inventories, and returns to vendors. Managed discontinued inventory processes and enforced sample policies.
- Logistics Oversight: Enforced freight policies, processed freight payments, and controlled freight costs to ensure efficient and cost-effective logistics operations.
- Showroom & Facility Management: Maintained showroom cleanliness, managed sample inventory and literature, and ensured proper maintenance of facility equipment.
- Customer Service Excellence: Managed order entry, crosschecked accuracy, processed paperwork, and delivered superior service in both showroom and contractor areas. Set up new parts and accounts, processed invoices and.
- Warehouse Operations: Oversaw safety protocols as Branch Safety Program Coordinator, ensuring compliance with OSHA regulations. Managed inbound/outbound shipments and returns.
- Purchasing & Inventory Control: Handled purchasing from NDC and non-FTI vendors, applied min/max inventory practices, managed branch transfers, and reviewed backorders.
Aug 2024 - Present
