Division/Product: Steering WheelsCustomers: Ford, GM, Stellantis (FCA), Honda, BMW, Audi, Tesla, Freightliner, Paccar, Karma, Vinfast, Lucid.Position: APQP Quality CoordinatorReporting to: Quality DirectorPeople in charge: 5 APQP Quality EngineersAPQP Section (New Products Introduction/New Model Launch)– Coordinate through a group of APQP Engineers the Launch of New Products per Customer Requirements (PPAP).– Daily or weekly meetings with customers to review the status of the New Products to be launched.– Make sure all the internal and external documentation of the New Products is prepared and submitted according to the Launch Project Schedule.Customer Quality (Mass Production Quality)– Main OEM Customers assistance and Mass Production complaints management (Product Return investigations, 8D creation and reporting, Customer Portals, Customer Score Cards, etc.)– Daily, Weekly and Monthly reports to top management regarding Customers Complaints and KPIs.– Support and activities coordination of 4 Customer Quality Engineers .

Division: Multimedia Business Unit Products: Car Audio Customers: Mazda, NissanSection 1: Customers Quality EngineeringSection 2: Outgoing Quality Assurance (Finished Goods Inspection) July-December 2019 only Reporting to: Department Manager and Senior Manager People in charge: 8 Inspectors and 2 Leaders (in the OQA section) Customers Quality Engineering Section:Main contact to OEM/T1 Customers and internally with Corporate Customer Quality groups in the U.S. (Mass Production activities) - Worked directly with customers to report, problem solve and eliminate quality issues that might impact their processes - Created quality report presentations to present in upper management meetings (easy to understand visual presentations) - Supported engineering staff and upper management to improve company procedures and systems – Support upper management to improve the quality department systems. Outgoing Quality Assurance Section (five months):- Supervised the daily operation of this Inspection Section by making sure all coming material from the production area is inspected either 100% or by Sampling inspection prior it is released to the warehouse and shipped out to the customers.- Making sure all Car Audio units go through their Thermal Cycling test (Hot and Cold Temp.), Functional and Visual Inspections without any issues.- Management of No Good or defective products, reporting and follow up on the investigation and permanent countermeasures (8D’s) with the CFT in the Car Audio Assembly area (Quality Engineers, Product Engineers, Production Engineers, Process Engineers, Maintenance Engineer, etc.).- Weekly and Monthly reports to top management and Corporate office in Georgia U.S.- Supervised one leader per shift and a group of Inspectors and materialists.

Division: Exterior Mirrors Products: Mirrors and Actuators Customers: FCA, KIA, Ford, Toyota, NissanSection: Customers Quality Engineering Position: Warranty Engineer (Senior level position)Reporting to: Department Manager People in charge: No- Worked directly with customers to report, problem solve and help reduce warranty concerns with end users of Magna produced products - Generated Quality problem solving reports that were shared with customers and internally with Magna involved people - Tracked warranty returned parts ensuring that response timing requirements were met and warranty issues were addressed correctly and on time - Generated warranty presentations for management and customers (easy to understand visual presentations) - Worked on warranty cost recovery and debits from customers - Traveled once a month to Michigan U.S. to FCA QEC in Auburn Hills and Ford WPAC in Dearborn in order to attend warranty product review meetings with the customers (every 2nd week of the month), as well as to the Magna Engineering Center in Grand Rapids to prepare the parts that were shipped back to Mexico for analysis.

*Startup of the new manufacturing plantsHAMADEN PLANT (Salinas Victoria, Nuevo León), SILAO PLANT (Silao, Guanajuato) and GUADALUPE PLANT (Guadalupe, Nuevo León). Divisions: Powertrain and Thermal Systems. Products: ETB Sensor, ELCM, DCV/CCV HVAC, Radiator, Washer Tank. Customers: GM, Ford, FCA, Toyota, Honda, Nissan, Subaru, Audi. Sections: Customers Quality, New Product Introduction/Project Management and Mass ProductionPeople in Charge: Engineers and Analysts- Started up new manufacturing plants in Nuevo Leon and Guanajuato- Led projects meeting with Japan HQ and with other sections based on the internal DENSO G-ESC methodology for New Products Introduction.- Launched new products (APQP, PPAP’s, NMR’s, PCP’s, ISIR’s, etc.).- Led and was the main contact to OEM/T1 Customers for process validations (R@R), product requirements (PPAP), Process Change Requests (PCR’s), visits and audits.- Contacted national or foreign suppliers to get equipment quotations, PO, receiving and installation of equipment.- Collaborated with DENSO HQ Engineering in Michigan for product testing plans and reports to Customers.- Planned and set up of brand new testing quality Laboratory- Transferred existing production lines from other Denso plants.- Led the documentation and creation of the quality system towards the ISO/TS 16949 Certification for one of the plants but I have participated in the ISO/TS Audits and supported other section to create procedures, formats, reports, etc.- Gave training and presentations explanation to other company staff (management, engineers, technician, operator, etc.).- Have hired, trained and supervised Engineers and Analysts.

Division: Power Distribution Products: Thermal-magnetic circuit breakersSection: Process Quality and Suppliers Quality Reporting to: Manager People in charge: 1 Supervisor and 2 technicians- Transferred Lines management and monitoring of process controls. - Supported for localization of electric parts suppliers from U.S. to Mexico. - Quality System Improvement for New Lines. - Product quality assurance (such as product and process audits, validation and releasing of production through our quality inspections in the laboratory). - Planning and evaluation of quality requirements (PPAP’s) for all new suppliers, others.- Supervision and activities planning of quality staff (supervisor and technicians).

*Startup of the new manufacturing plantGUADALUPE PLANT (Nuevo León)Division: Powertrain Systems Product: ETB Sensor, ELCM, CCV Customers: Honda, Toyota, NissanSection: New Products Introduction and Mass Production Support Reporting to: Manager People in charge: 4 Engineers (in 2008)- I was hired for the 2nd Phase expansion of the brand new plant in Nuevo León (Brownfield project).- Launched new products (APQP, PPAP’s, NMR’s, PCP’s, ISIR’s, etc.) following the internal DENSO G-ESC (APQP) methodology.- Main contact person to customers (requirements, gave presentations, coordinated visits, audits, etc.). - Investigated customer and warranty returns. - Issued technical quality reports to customers (HTR’s, 5P, 8D’s etc.) and developed countermeasures through parts and processes analyses, SPC tools, etc. - Elaborated and implemented Process Change Requests (PCR’s) / Engineering Changes (EC’s).- Performed Vehicle evaluations at DIAM (DENSO Head Quarters) in Michigan, U.S., others.- Participated in the ISO/TS external Audits and internal audits based on CQI’s (e.g. Welding, Soldering, Molding)- In charge of the IC Hall Supplier (Micronas in Germany) mainly Quality Reports and Countermeasure follow up.- Training planning and execution for new Engineering level staff as well as technician and operator staff on systems and procedures.

Created, supervised and trained others based on the Project: “Calibration & Internal and External Maintenance to the QC Laboratory Equipment”. To implement this project, I translated equipment manuals from English to Spanish and gave training to Lab staff based on those manuals so they could execute the calibrations by themselves.I Carried out physical-chemical analysis to the wheat produced in the mill, as well as external customers products and make sure that all of them comply with quality control specifications.

Searched in Internet regarding Safety and Environmental regulationsAt a PEPSI factory, I Participated in projects such as Accidents Prevention Programs, Emergency Programs, Evacuation Drills, etc. Gave speeches and presentations regarding Safety Programs.