Alejandro D. Email and Phone Number

Successfully identify appropriate education and career options for students while assisting in key analysis, including possible outcomes and implications. Establish academic/career goals and action plans for students to explore alternative careers and related program adjacency. Identify options for students to satisfy degree requirements, making recommendations.Utilize case management principles of advocacy, assessment and service facilitation to advance student goal achievements and link students with appropriate resources throughout their education and beyond.Work with an average of 25 students per day within an assignment of 500 students per semester.Monitor caseloads to ensure students are making acceptable progress toward the completion of chosen certificates or degrees, and use available technology tools to send caseload messages regarding milestone achievements.Use available/appropriate technology to monitor student academic progress, identify current and potential academic needs, document ongoing case management, and enter all pertinent student information and status updates. Instruct students in self-navigating toward degree completion utilizing campus information and resources.Assist students in interpreting admissions assessment scores, and advise on appropriate placement and coursework.Provide information and referrals to students needing services such as tutoring, testing, career entry, counseling, financial aid, disability services, and student life opportunities, activities and recreation. Deliver information regarding the promotion of special programs and opportunities such as learning communities, bridge courses, honors programs and service learning, and procedures for withdrawal and repeating courses.

Collaborated with college officials in managing enrollment services at multiple sites, including registration, admissions, student records, testing referrals, and compliance with state reporting standards. Advised students of enrollment processes, and represented the college at community recruitment and retention events. Complied with the overall college strategic plan. Promoted college retention through the proper screening of applicants, and provided student advisory.Supervised and mentored four assistants, providing training and performance evaluation.Interpreted admissions assessment scores and guided students within appropriate placement.Informed students of school policies and procedures regarding withdrawals, repeating courses, and residency.Managed all residency documentation with strict confidentiality and discretion.Implemented and monitored security procedures for managing transcripts and issuing verifications.Coordinated with district officials and various entities in the reconciliation of data for state and federal reporting.Developed and implemented effective and efficient internal controls within enrollment services.Researched, recommended and processed approval or denial of refund petitions, coordinated and conducted in-service trainings regarding enrollment services, and assisted in interview and hiring staff.Monitored and processed “Never Attended” reports in accordance with district guidelines for Federal Financial Aid.

Continually assisted the Enrollment Associate/Officer in coordinating, managing and auditing college enrollment services, including registration, admissions, and audits for compliance of state reporting mandates.Registered students individually or within block enrollments, issued official/unofficial transcripts, received and posted official transcripts from other colleges and universities, and served as a resource to provide general information. Served as a member of the dual credit team to perform procurement analysis and ensure appropriate class placement.Informed students of enrollment processes, including application, testing, advisory, registration and orientation.Screened students and ensured Texas Success Initiative (TSI) compliance.Processed enrollments after the department coordinated assigned dual credit students to appropriate classes.Assisted the Associate Dean of Instruction in creating/updating spreadsheets, databases and reports for the dual credit program, and managed affirmation of residency documentation and change of residency petitions with discretion. Entered and verified scoring assessments, and troubleshot/monitored electronic lab equipment.