Alejandro Figueras Email & Phone Number

Norwich, Gb

Norwich, England, United Kingdom

Norwich, England, United Kingdom

In my final year at university, I undertook an internship as Junior Head of Operations, collaborating with Finance, Customer Service, and Sports Development departments. Working closely with the Senior Head of Operations Manager and Director of Sportspark, I actively participated in strategic planning and development, ensuring stakeholder engagement in our initiatives. I led the conception and execution of projects to enhance brand awareness and customer loyalty, overseeing marketing campaigns and budgets. My managerial responsibilities spanned diverse tasks, from financial meetings for performance improvement to hands-on employee supervision. I provided support, ensured task alignment with organizational objectives, and maintained a commitment to excellent customer service.

Champaign, Illinois, United States

A month after my arrival in the United States, I assumed a managerial role within one of the nation's largest university catering companies. My primary responsibility entailed the management of events, requiring meticulous coordination with clients to ensure a comprehensive understanding of their expectations and preferences. This involved a thorough detailing of event requirements to guarantee the delivery of an exceptional performance. Additionally, my duties encompassed the procurement of all necessary materials for the event, meticulous management of truck schedules to ensure timely transportation to and from the venue, and on-site supervision of a team of student workers. My focus during events was on optimizing the performance of the student workers and ensuring that attendees had a superior experience.This multifaceted approach aimed to secure high client satisfaction by addressing every facet of event management, from initial client communication to the seamless execution of logistical and operational elements.

International Business Management With A Year Abroad, International Business/Trade/Commerce, First Class

Year Abroad International Business Management, Business Administration, Management And Operations, A+